City Furniture Selects Ingenico Group and IBM to Deliver Enhanced In-store Experience
August 02 2017 - 9:00AM
Business Wire
Ingenico Group’s mobile point of sale solutions, combined with
IBM’s MobileFirst applications, enable City Furniture to streamline
the in-store path to purchase
Ingenico Group (Euronext: FR0000125346 - ING), the global
leader in seamless payment, today announced City Furniture, South
Florida’s leading furniture provider, has chosen to upgrade the
point of sale (POS) across its 15 City Furniture and 12 Ashley
Furniture HomeStore showrooms.
All stores have implemented Ingenico Group’s RP750x mobile point
of sale (mPOS) card reader, which is paired with an iPad Pro via
Bluetooth to run additional applications. The solution also
leverages Ingenico Group’s mPOS EMV Software Development Kit (SDK)
and Ingenico Decryption Web Service (DWS). Ingenico Group’s mPOS
EMV SDK allows City Furniture to process and securely accept all
forms of payment, including EMV chip & sign, EMV chip &
PIN, magstripe and NFC/contactless. In addition, the DWS allows
every location to process City Furniture’s “Private Label” finance
cards and City Furniture gift cards.
To address the shift brought about by today’s empowered
customers, City Furniture also partnered with IBM to roll out three
MobileFirst applications, which enable its 400 sales associates to
streamline the in-store path to purchase. The ‘ASAP (Sales
Assist),’ ‘Payment,’ and ‘Finance’ applications, combined with the
benefits of Ingenico Group’s mobile card readers, equip City
Furniture’s associates with the insights and flexibility required
to deliver a more efficient, personalized shopping experience for
their customers.
“Our goal at City Furniture has always been to provide consumers
with the best customer service and in-store experiences, so
partnering with Ingenico Group and IBM was an easy decision,” said
Steve Wilder, CFO and CIO at City Furniture. “Their solutions allow
us to accept different forms of payment from anywhere in the
showroom, while offering a more engaging sales experience. This
gives us a significant competitive advantage because not many
retailers are using mobile payment systems, especially in furniture
retail.”
Additional benefits of City Furniture’s partnership with
Ingenico Group and IBM include:
- Improved Security: The powerful
and compact RP750x has allowed City Furniture to implement
multi-layered security using point-to-point-encryption (P2PE),
which has significantly lowered its Payment Card Industry (PCI)
compliance scope.
- Enhanced Payment Acceptance
Flexibility: By working with IBM to build a custom payment
acceptance application that integrates with Ingenico Group’s mPOS
EMV SDK, City Furniture has the ability to update and change its
sales tool as needed. Also, Ingenico Group’s mPOS device allows
City Furniture’s sales associates to accept a myriad of different
payment types anytime, anywhere.
- Delivering a Better In-store
Experience: Consumers have come to expect more streamlined
retail experiences. By partnering with Ingenico Group and IBM, City
Furniture has taken the necessary steps to implement the technology
that enables this, allowing the company to differentiate itself
from the competition.
“Ensuring that our customers are able to accept and securely
process all forms of payment anytime, anywhere, is at the core of
our business,” said David Szczepanski, COO, Mobile Solutions at
Ingenico Group North America. “As the brick-and-mortar retail
landscape continues to evolve, we are proud to provide solutions
that enable merchants to accelerate the checkout process and let
their customers pay when and how they want.”
About Ingenico GroupIngenico Group (Euronext:
FR0000125346 - ING) is the global leader in seamless payment,
providing smart, trusted and secure solutions to empower commerce
across all channels, in-store, online and mobile. With the world’s
largest payment acceptance network, we deliver secure payment
solutions with a local, national and international scope. We are
the trusted world-class partner for financial institutions and
retailers, from small merchants to several of the world’s
best-known global brands. Our solutions enable merchants to
simplify payment and deliver their brand promise. Learn more at
www.ingenico.us or twitter.com/Ingenico.
About City FurnitureRanked among Furniture Today
magazine’s Top 100 U.S. Furniture Stores, City Furniture leads the
industry in its trading area by providing shoppers with an
outstanding array of styles and choices at great values. Key
product categories include furniture, mattresses, and home
accessories. The company has 15 City Furniture stores in its
network, which stretches from Miami through Vero Beach in southeast
Florida, as well as Naples and Fort Myers on the state’s west
coast. Also, as a premier Ashley HomeStore licensee in southeast
and southwest Florida, City Furniture owns and operates 12 Ashley
HomeStore locations. For information visit
www.cityfurniture.com.
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Ingenico Group North AmericaMike Nourie, 770-298-1945External
Communications Managermichael.nourie@ingenico.com
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