Teradyne Tops VLSIresearch Customer Satisfaction Survey for Fifth Consecutive Year
June 06 2017 - 10:29AM
Business Wire
Teradyne customers name Teradyne “THE BEST” of
all test technology companies
Teradyne, Inc. (NYSE:TER), a leading provider of automated test
solutions, was named, “THE BEST” of all test equipment companies by
customers in the VSLIresearch annual survey of companies that
provide hardware, software, and services to the semiconductor
industry. Teradyne placed first in both THE BEST Suppliers of Test
Equipment and the 10 BEST Large Suppliers of Chip Making Equipment
categories. Teradyne's highest scores were in recommend supplier
and trust in supplier.
Brad Nelson, Vice President of Worldwide Sales, Teradyne said,
"The results of the survey reflect the unrelenting dedication we
have for our customers and their success. Our mission is to provide
the best possible customer experience and that mission goes way
past the sale."
Since 1988, the VLSIresearch annual Customer Satisfaction
Survey has been the only publicly available opportunity for
customers to provide feedback for suppliers of semiconductor
equipment and subsystems. The 10 BEST and THE BEST awards provide
special recognition to suppliers that are rated highest by their
customers. "We would like to congratulate Teradyne for
once again placing first in our customer satisfaction ranking,"
said G. Dan Hutcheson, CEO of VLSIresearch. "The survey
results clearly demonstrate Teradyne’s continued leadership in
providing the best products and service for the semiconductor
industry."
Greg Smith, President of the Teradyne Semiconductor Test
Division, said, “At Teradyne, nothing matters unless our customers
are successful and our dedication to their success goes far beyond
the technology we create. The survey results are a direct result of
the passion we have for our customers and for ensuring we do
everything possible to help them meet their business
objectives.”
Survey Methodology
VLSIresearch received feedback from more than 79% of the chip
market and 72% of subsystems customers for this year’s survey. The
survey spans 2 1/2 months and covers five languages. Worldwide
participants were asked to rate equipment suppliers among fifteen
categories based on three key factors: supplier performance,
customer service, and product performance.
About TeradyneTeradyne (NYSE:TER) is a leading supplier of
automation equipment for test and industrial applications. Teradyne
Automatic Test Equipment (ATE) is used to test semiconductors,
wireless products, data storage and complex electronic systems,
which serve consumer, communications, industrial and government
customers. Our Industrial Automation products include Collaborative
Robots used by global manufacturing and light industrial customers
to improve quality and increase manufacturing efficiency. In 2016,
Teradyne had revenue of $1.75 billion and currently employs
approximately 4,300 people worldwide. For more information, visit
www.teradyne.com. Teradyne is a registered trademark of Teradyne,
Inc. in the U.S. and other countries.
About VLSIresearchVLSIresearch is an award-winning provider of
market research and economic analysis on the technical, business,
and economic aspects within semiconductor, nanotechnology, and
related industries. VLSIresearch provides intelligence for faster
and better decision making in the areas of semiconductors,
photovoltaics, LEDs, manufacturing, materials, and critical
subsystems. VLSIresearch was founded in 1976.
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Teradyne, Inc.Andy Blanchard, 978-370-2425Vice President
of Corporate Relations
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