Illinois American Water Announces Changes in Southern Illinois Leadership Team
May 18 2017 - 3:18PM
Business Wire
Karen Cooper promoted to senior manager;
Doug Wagner joins team as operations superintendent
Karen Cooper has been promoted to senior manager of field
services and production for Illinois American Water’s Southern
Division serving the Metro East, Alton, Cairo and Hardin County
service areas. She was previously the operations superintendent for
the Alton District service area. Doug Wagner has joined Illinois
American Water to fill that role.
Cooper has more than 40 years of water utility experience
including her superintendent position in Alton. Prior to that, she
was the manager of business services for the American Water
Customer Service Center in Alton.
She began her American Water career at Indiana American Water as
a water quality superintendent prior to joining Illinois American
Water in 1992 as water quality director. Beginning in 1997, Cooper
served as manager of the southern division for Illinois American
Water. Prior to American Water, Cooper was an applications
engineering manager with CPC Engineering Corporation and a water
quality analyst for the Ohio EPA.
Cooper has a bachelors of science degree from The Ohio State
University and has completed MBA program coursework at Southern
Illinois University Edwardsville.
Mike Smyth, Illinois American Water Vice President, said, “Karen
has a proven track record of working successfully with employees,
businesses, city officials and community organizations. In her new
role, she will continue to lead our efforts in safety, operational
efficiencies and growth.”
Cooper began her new role in January 2017, while continuing to
lead operations in the Alton District. Effective, May 8, 2017, Doug
Wagner assumed the operations superintendent role for the Alton
District service area. Wagner joined the Illinois American Water
team from Virginia/Maryland American Water, where he served as
business process supervisor the past three years.
“Doug’s diverse and extensive background will serve our
employees and customers well,” said Cooper.
Since arriving at Virginia American Water in 2002, Wagner has
worked in several capacities. He began on the frontlines as utility
personnel and two years later moved to the meter department. He
then transitioned into the water quality department, followed by
serving as a network supervisor for six years, until he accepted
the position of business process supervisor for Virginia/Maryland
American Water. Prior to joining American Water, he worked in the
environmental field for more than 15 years.
About Illinois American Water - Illinois American Water,
a subsidiary of American Water (NYSE: AWK), is the largest
investor-owned water utility in the state, providing high-quality
and reliable water and/or wastewater services to approximately 1.3
million people. American Water also operates a customer service
center in Alton and a quality control and research laboratory in
Belleville. With a history dating back to 1886, American Water is
the largest and most geographically diverse U.S. publicly-traded
water and wastewater utility company. The company employs more than
6,700 dedicated professionals who provide regulated and
market-based drinking water, wastewater and other related services
to an estimated 15 million people in 47 states and Ontario, Canada.
More information can be found by visiting www.amwater.com.
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version on businesswire.com: http://www.businesswire.com/news/home/20170518006320/en/
Illinois American WaterKaren Cotton,
309-566-4126karen.cotton@amwater.com
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