SAN FRANCISCO, April 26, 2017 /PRNewswire/ -- OpenTable,
the world's leading provider of online restaurant reservations and
part of The Priceline Group (NASDAQ: PCLN), is making it easier for
restaurant owners and managers to keep a pulse on their business on
the go, through its GuestCenter iPhone app and notifications to the
Apple Watch.
The iPhone app enables restaurateurs to make informed business
decisions whenever and wherever they are by providing them with
data, insights and the tools needed to keep their operation running
smoothly.
"We understand that running a restaurant places round-the-clock
demands on owners and managers, and for those that have more than
one location these demands are multiplied," said Christa Quarles, CEO, OpenTable. "The
GuestCenter iPhone app creates an additional connection between
OpenTable and restaurant owners and managers by helping them to
better understand and improve their business in a simple and
flexible manner."
Initial data indicates the iPhone app is gaining traction fast
with high user adoption and engagement. The app is opened on
average nine times per day by each user and more than half engage
with it daily.
"I'm the chef and owner of The Bellwether, so I'm very tied into
the restaurant and often times running from one place to the next.
With the iPhone app, I'm able to see where reservations are
throughout the day, if we're going to be busy, whether we need to
bring in someone else and when orders are dying down so we can
alert our cooks. I literally check it 15 times a day," said
Ted Hopson, Chef and Owner at The
Bellwether.
The key benefits of the iPhone app include:
- Business insights on the go. Understand how many diners
have been seated, upcoming reservations numbers and when peak
dining times are, all at a glance. Get valuable insights everyday
as well as being able to monitor key dining holidays such as
Valentine's Day, Mother's Day and New
Year's Eve.
- Ensure service is properly prepped. Know which tables
are VIP, larger parties or which diners may be celebrating a
special occasion. Ensure the front of house team are prepared for
any changes to service that may be needed to ensure great
hospitality for special diners or for key annual dining dates.
- Manage reservations and guest book. Make new
reservations, review guest notes or details and update the status
of diners on the move.
- Notifications to the Apple Watch. Be alerted when a VIP
has been seated, a reservation has been amended or cancelled and
when new bookings are made.
The iPhone app is the latest GuestCenter innovation. GuestCenter
is OpenTable's flagship cloud-based hospitality product for
restaurants worldwide, available on iPad and web. GuestCenter has
been designed and custom-built from the ground up to help
restaurants optimize their service and benefit from data-driven
insights to ensure their restaurant runs as efficiently as
possible. The unique technical architecture of the product ensures
its reliability as well as enabling the rapid delivery of new
features and upgrades.
GuestCenter integrates restaurants' real-time availability on
the OpenTable network, which seats more than 21 million diners per
month across more than 40,000 restaurants around the globe. To
learn more about the iPhone app for GuestCenter, visit our
YouTube.
About OpenTable:
OpenTable, part of The Priceline
Group (NASDAQ: PCLN), is the world's leading provider of online
restaurant reservations, seating more than 21 million diners per
month via online bookings across more than 40,000 restaurants. The
OpenTable network connects restaurants and diners, helping diners
discover and book the perfect table and helping restaurants deliver
personalized hospitality to keep guests coming back. The OpenTable
service enables diners to see which restaurants have available
tables, select a restaurant based on verified diner reviews, menus,
and other helpful information, and easily book a reservation. In
addition to the company's website and mobile apps, OpenTable powers
online reservations for nearly 600 partners, including many of the
Internet's most popular global and local brands. For restaurants,
the OpenTable hospitality solutions enable them to manage their
reservation book, streamline their operations, and enhance their
service levels. Since its inception in 1998, OpenTable has seated
over 1 billion diners around the world. OpenTable is
headquartered in San Francisco and
has bookable restaurants in more than 20 countries, including
Australia, Canada, Germany, Ireland, Japan, Mexico, United
Kingdom and the United
States.
OpenTable, OpenTable.com, OpenTable logos, and other service
names are the trademarks of OpenTable, Inc. and/or its
affiliates.
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SOURCE OpenTable, Inc.