BroadSoft Improves Enterprise Mobility With Artificial Intelligence and Apple CallKit Support
February 21 2017 - 2:00AM
BroadSoft, Inc. (NASDAQ:BSFT), a global unified communication
software as a service (UCaaS) leader, today announced two
significant enhancements to its bMobile advanced mobility solution:
Artificial intelligence capabilities and Apple CallKit support for
BroadSoft Business UC-One mobile apps that provide business users
with a superior mobile user experience over any device, network or
location and unlocks new revenue opportunities for Mobile
Operators.
A recent BroadSoft survey shows that 89% of respondents believe
that native mobile integration is an important requirement for
mobile solutions. The enhanced capabilities of BroadSoft bMobile
enable companies to reorient their business around mobility, while
allowing service providers and mobile operators to maximize LTE
investments and capture new opportunities by delivering revenue
generating mobile-first business unified communications
capabilities.
BroadSoft Hub Adds Artificial Intelligence To UC-One
Connect Mobile AppHub is a BroadSoft application with
built-in contextual intelligence for real-time access to the files,
notes and content relevant to each interaction – making meetings
and conversations more productive. By integrating with UC-One
Connect, Hub can retrieve and display relevant information from
popular cloud applications such as files, emails and social media
updates to on-the-move mobile device users based on who the user is
talking to or messaging.
A photo accompanying this announcement is available at
http://www.globenewswire.com/NewsRoom/AttachmentNg/f3228f88-e09e-49ef-b35a-f4e0eea95ece
Support for Apple iOS CallKit for UC-OnebMobile
now delivers support for Apple iOS CallKit for UC-One mobile apps,
providing business users with a native user experience for unified
communications apps on their iOS device. Tightly integrating UC
capabilities with the native iPhone user interface offers a
superior mobile experience that delivers calling and advanced
business features directly from the iPhone. As a result, business
users are able to:
- Answer a UC-One call with a single swipe when their iPhone is
locked
- Prioritize between a UC-One VoIP call and an incoming native
call received on their iPhone
- Use UC-One mid-call services such as hold, transfer and
conference while on an iPhone
- Make a UC-One call directly from their iPhone’s contact
list
“BroadSoft remains focused on designing features and
applications that make it easier for workers to be productive while
mobile,” said Scott Hoffpauir, chief technology officer, BroadSoft.
“With our bMobile capabilities, BroadSoft delivers a superior and
more native mobile user experience with embedded multi-device,
multi-identity advanced business calling features and
capabilities.”
Last year, a number of mobile operators integrated their
mobile-first solutions with the BroadSoft Business BroadWorks®
platform including Verizon One Talk and Vodafone One Net Business.
bMobile capabilities ensure business owners and their employees
have a true mobile-first communications solution, spanning
smartphones, desk phones and tablets, allowing them to do business
anywhere and most importantly stay connected to their customers
wherever they are located.
Forward-Looking Statements:
This press release contains forward-looking statements within
the meaning of the Private Securities Litigation Reform Act of
1995. These forward-looking statements may be identified by their
use of terms and phrases such as “enables” and “can,” and other
similar terms and phrases and include, among others, statements
regarding the benefits to BroadSoft’s customers resulting from the
use of its bMobile mobility solutions. The outcome of the events
described in these forward-looking statements is subject to known
and unknown risks, uncertainties and other factors that could cause
actual results to differ materially from the results anticipated by
these forward-looking statements, including, but not limited to,
the financial and other benefits to BroadSoft resulting from the
use of the bMobile solution by its service provider customers as
well as those factors contained in the “Risk Factors” section of
BroadSoft’s Form 10-K for the year ended December 31, 2015, filed
with the Securities and Exchange Commission, or SEC, on February
29, 2016, and in BroadSoft’s other filings with the SEC. All
information in this release is as of February 21, 2017. Except as
required by law, BroadSoft undertakes no obligation to update
publicly any forward-looking statement made herein for any reason
to conform the statement to actual results or changes in its
expectations.
About BroadSoft:
BroadSoft is the technology innovator in cloud communications,
collaboration, and contact center solutions for businesses and
service providers across 80 countries. We are the market share
leader for cloud unified communications with an open, mobile and
secure platform trusted by 25 of the world’s top 30 service
providers by revenue. Our BroadSoft Business application suite
empowers users and teams to share ideas and work simply to achieve
breakthrough performance.
For additional information, visit www.BroadSoft.com.
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Investor Relations:
Chris Martin
+1 561-404-2130
cmartin@broadsoft.com
Media Contacts:
Brian Lustig, Bluetext PR
+1 301.775.6203
brian@bluetext.com
Niaobh Levestam, BroadSoft
+447919605660
nlevestam@broadsoft.com
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