NEWARK, N.J., Jan. 4, 2017 /PRNewswire/ -- net2phone, a
provider of unified cloud-based communications services for
businesses, today announced that it has acquired LiveNinja,
provider of an innovative customer-facing messaging and live chat
management service. net2phone is a subsidiary of IDT Corporation
(NYSE: IDT), a global communications and payment services
company.
"LiveNinja's powerful messaging and chat solution will be
integrated with PicuP to further distinguish and advance our
cloud-based communication service for small to midsized
businesses," said Jonah Fink,
President of net2phone. "The acquisition of LiveNinja reflects our
commitment to grow PicuP into a market leading multi-channel
communications platform for small to mid-sized enterprises -
facilitating seamless communications between SMB's, their customers
and their suppliers through voice, video, chat, texting, messaging
and more."
PicuP provides small to midsized businesses (SMBs) with an
automated self-service platform that allows them to professionally
answer, route, and manage their inbound calls. PicuP's service
includes auto-attendants, customized welcome greetings, and
voicemail to email – features previously reserved for big
businesses with large IT budgets. To learn more about PicuP's
revolutionary capabilities including its free services, visit
www.picup.com.
LiveNinja offers a messaging application that facilitates
companies and their customers having seamless conversations across
multiple messaging and chat channels including live chat, SMS and
Facebook Messenger – the channels that businesses most often
utilize to meet, convert and serve their customers.
"Customers today reach out to businesses through a multitude of
channels, and businesses need the tools to manage these
interactions seamlessly," said Will
Weinraub, CEO of LiveNinja. "Imagine a scenario where a
customer contacts a business through its website, transfers from
chat to SMS, and then continues the conversation by calling the
business's dedicated phone number. Through this new partnership, we
will provide businesses with unified access to the context,
history, and data generated across all of these channels to gain
customer insight. We are excited to be joining with net2phone to
achieve this vision."
"Leveraging LiveNinja's technology, PicuP will become a
multi-channel platform that spans phone, messaging, SMS and web
chat. PicuP will be the convenient and affordable choice for SMB's
to manage their interactions with their customers, colleagues and
suppliers. We are excited to welcome the talented LiveNinja team to
the net2phone family and look forward to working with them to
deliver the communication solutions of choice for businesses,"
concluded Zali Ritholtz, net2phone's Chief Operating Officer.
LiveNinja will continue to offer its messaging platform as a
standalone product until the integration of the two companies'
services has been completed. At that point, LiveNinja
customers will be transitioned to PicuP so that they can enjoy
access to the integrated solution.
About net2phone:
net2phone was founded in 1990 to
pioneer VoIP communications and has become a leading provider of
cloud based telephony services. net2phone's flagship hosted PBX
service offers its channel partners the opportunity to uncover
significant recurring revenues, enjoy customer retention, and add
new services to, or even build, their own brands. net2phone is a
subsidiary of IDT Corporation (NYSE: IDT), a leading global
provider of telecommunications and payment services. To learn
more, please visit www.net2phone.com or follow us on Twitter at
@net2phone.
About LiveNinja:
LiveNinja is on a mission to grow
businesses by helping them be more reachable, personable, and
memorable. Built to help businesses stay in touch with their
customers, LiveNinja offers a new kind of customer messaging
experience, designed for today's mobile generation. Anyone can sign
up for free at: www.liveninja.com // Twitter: @LiveNinjaDotCom //
Facebook: LiveNinja
All statements above that are not purely about historical
facts, including, but not limited to, those in which we use the
words "believe," "anticipate," "expect," "plan," "intend,"
"estimate," "target" and similar expressions, are forward-looking
statements within the meaning of the Private Securities Litigation
Reform Act of 1995. While these forward-looking statements
represent our current judgment of what may happen in the future,
actual results may differ materially from the results expressed or
implied by these statements due to numerous important factors. IDT
Corporation's filings with the SEC provide detailed information on
such statements and risks, and should be consulted along with this
release. To the extent permitted under applicable law, we assume no
obligation to update any forward-looking statements.
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SOURCE net2phone