Company recognized for its broad portfolio of UCaaS solutions
and expansion into CPaaS space
MOUNTAIN VIEW, California,
Jan. 4, 2017 /PRNewswire/ -- Based on
its recent analysis of the cloud communications market, Frost &
Sullivan recognizes Vonage (NYSE: VG) with the 2016 North America
Award for Product Line Strategy Leadership. Vonage has followed a
carefully planned acquisition strategy over the last three years to
put together a comprehensive line of cloud communications solutions
that can address the diverse requirements of companies, from small
businesses to large enterprises, to drive growth.
A Diverse Offering for Businesses
"Vonage hosted IP telephony and Unified Communications
as-a-Service (UCaaS) solutions are flexible, scalable, and easy to
manage. Vonage offers several deployment options that cater to
customer demand for flexibility, cost management, security, and
service quality," said Frost & Sullivan Program Director
Elka Popova.
Popova continued, "Geo-redundant data centers allow Vonage to
provide greater service reliability and a superior customer
ownership experience. Its multiple distribution channels, along
with expanding reseller channel, helps customers effectively deploy
and manage business solutions by providing white-glove delivery,
local support, and ongoing account management services."
As a leader in cloud communications for business, Vonage has
been successful in building a broad suite of UCaaS solutions with
Quality of Service to meet the growing communications needs of a
wide range of businesses. The company's UCaaS solutions not only
allow greater mobility for businesses, but also enable enhanced
productivity and internal collaboration among an enterprise's
employees.
The Future of Business Communications
In 2016, Vonage acquired Nexmo, the world's second-largest
Communications as-a-Platform (CPaaS) provider. Nexmo, the Vonage
API platform, allows developers to embed programmable text, chat,
and voice communications into apps, Web sites, and business systems
to create deeper customer relationships through contextual
communications. This helps drive greater customer usage and loyalty
of products and services.
"While Vonage hosted IP telephony and UCaaS solutions have broad
horizontal applications and appeal to businesses of varying sizes
and verticals, its CPaaS offering enables highly customized
communications solutions to target more specific use cases," Popova
said. "Through a superior portfolio and a variety of customer
engagement methods, Vonage ensures an excellent client purchase
experience, enabling it to gradually expand upmarket and
continually improve customer acquisition and retention rates."
Vonage envisions the future of business communications as a
fusion of UCaaS and CPaaS. The provider is much better equipped
than most of its competitors to deliver this comprehensive value
chain, in turn helping businesses transform their communications.
Vonage's combination of state-of-the-art cloud technology and
programmable text, chat, and (anonymous) voice—along with
productivity tools to enhance the capability of a company's
workforce—allows businesses to stay more closely connected to their
customers for better business outcomes.
"This is the third consecutive year that Frost & Sullivan
has recognized Vonage with its Leadership Award series, and we are
honored to be chosen by Frost for this distinction," said Vonage
CEO Alan Masarek. "The depth and
breadth of our product portfolio is purpose-built to serve the
needs of the market and we're thrilled to be recognized for it.
Vonage will be presented with the award at the 2017 Excellence
in Best Practices Awards Gala on January
11 at the San Diego Marriott in La
Jolla, CA.
About Vonage
Vonage (NYSE: VG) is a leading provider of cloud communications
services for business. Vonage transforms the way people work and
businesses operate through a portfolio of cloud-based
communications solutions that enable internal collaboration among
employees, while also keeping companies closely connected with
their customers, across any mode of communication, on any
device.
Vonage's Nexmo API Platform provides tools for voice, messaging
and phone verification services, allowing developers to embed
contextual, programmable communications into mobile apps, websites
and business systems, enabling enterprises to easily communicate
relevant information to their customers in real time, anywhere in
the world, through text messaging, chat, social media, and
voice.
The Company also provides a robust suite of feature-rich
residential communication solutions. In 2015 and 2016, Vonage was
named a Visionary in the Gartner Magic Quadrant for Unified
Communications as-a-Service, Worldwide. Vonage has also earned the
Frost & Sullivan Growth Excellence Leadership Award for Hosted
IP and Unified Communications and Collaboration (UCC) Services. For
more information, visit www.vonage.com.
Vonage Holdings Corp. is headquartered in Holmdel, New Jersey. Vonage® is a
registered trademark of Vonage Marketing LLC, owned by Vonage
America Inc. To follow Vonage on Twitter, please visit
www.twitter.com/vonage. To become a fan on Facebook, go to
www.facebook.com/vonage. To subscribe on YouTube, visit
www.youtube.com/vonage.
About Frost & Sullivan
Frost & Sullivan, the Growth Partnership Company, works in
collaboration with clients to leverage visionary innovation that
addresses the global challenges and related growth opportunities
that will make or break today's market participants. For more than
50 years, we have been developing growth strategies for the global
1000, emerging businesses, the public sector and the investment
community. Contact us: Start the discussion.
About the Award
Each year, Frost & Sullivan presents this award to the
company that has developed a comprehensive product line that caters
to the breadth of the market it serves. The award recognizes the
extent to which the product line meets customer base demands, and
the overall impact it has in terms of customer value and increased
market share.
Frost & Sullivan Best Practices awards recognize companies
in a variety of regional and global markets for demonstrating
outstanding achievement and superior performance in areas such as
leadership, technological innovation, customer service, and
strategic product development. Industry analysts compare market
participants and measure performance through in-depth interviews,
analysis and extensive secondary research to identify best
practices in the industry.
Contact:
Chiara Carella
P: +44 (0) 207.343.8314
F: 210.348.1003
E: chiara.carella@frost.com
Vonage Media Contact:
Jo Ann Tizzano
732-365-1363
joann.tizzano@vonage.com
Santina Stankevich
732-660-7153
Santina.stankevich@vonage.com
Vonage Investor Relations Contact:
Hunter Blankenbaker
732-444-4926
hunter.blankenbaker@vonage.com
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