CACI Awarded $26 Million Task Order to Provide SPAWAR Systems Center Atlantic With Call Center Support Services
November 22 2016 - 8:35AM
Business Wire
Work Will Enhance Productivity and
Cost-Efficiency for All Department of Defense Travel
CACI International Inc (NYSE:CACI) announced today that it has
been awarded a $26 million task order with the Space and Naval
Warfare (SPAWAR) Systems Center Atlantic to provide Department of
Defense (DoD) travel call center support services. The three-year,
seven-month task order, won under CACI’s Information Technology
Enterprise Solutions – 2 Services (ITES-2S) contract vehicle,
represents continuing work for the company in its Business Systems
market area.
The majority of CACI’s work on this task will support the
Defense Travel System (DTS). DTS is a fully integrated, automated,
end-to-end travel management application used by all DoD personnel,
including the U.S. Army, Navy, Air Force, Marines, and every
supporting DoD agency. DTS is used worldwide to create travel
authorizations, prepare reservations, receive approvals, generate
travel vouchers, and initiate travel reimbursements.
Under the award, CACI will continue to provide around-the-clock
support of all components of the DTS application, with a focus on
delivering customer service for DoD personnel traveling worldwide.
With extensive knowledge of defense travel policies and procedures,
CACI enhances its DTS call center support by providing outreach and
training to address travel policy changes and their effect on
Defense organizations and DTS users. CACI’s DTS team has been
independently appraised as performing at Capability Maturity Model
Integration (CMMI®) for Services Maturity Level 5, assuring
customers of high-quality service support and a commitment to
continuous process improvement resulting in productivity gains and
time and cost savings.
John Mengucci, CACI’s Chief Operating Officer and President of
U.S. Operations, said, “CACI’s repeatable processes, continuous
improvements, and quality management system have improved key
performance metrics, increased productivity, and increased customer
satisfaction for SPAWAR System Center Atlantic’s Defense Travel
System call center.”
According to CACI President and Chief Executive Officer Ken
Asbury, “This win enhances CACI’s position as a leading provider of
efficient and effective help desk services within the Department of
Defense. CACI is committed to providing all DoD personnel with the
tools and support to participate in the critical national security
matters that require their presence throughout the nation and
overseas.”
CACI provides information solutions and services in support of
national security missions and government transformation for
Intelligence, Defense, and Federal Civilian customers. A Fortune
magazine World’s Most Admired Company in the IT Services industry,
CACI is a member of the Fortune 1000 Largest Companies, the Russell
2000 Index, and the S&P SmallCap600 Index. CACI’s sustained
commitment to ethics and integrity defines its corporate culture
and drives its success. With approximately 20,000 employees
worldwide, CACI provides dynamic career opportunities for military
veterans and industry professionals to support the nation’s most
critical missions. Join us! www.caci.com.
There are statements made herein which do not address historical
facts, and therefore could be interpreted to be forward-looking
statements as that term is defined in the Private Securities
Litigation Reform Act of 1995. Such statements are subject to
factors that could cause actual results to differ materially from
anticipated results. The factors that could cause actual results to
differ materially from those anticipated include, but are not
limited to, the risk factors set forth in CACI’s Annual Report on
Form 10-K for the fiscal year ended June 30, 2016, and other such
filings that CACI makes with the Securities and Exchange Commission
from time to time. Any forward-looking statements should not be
unduly relied upon and only speak as of the date hereof.
Capability Maturity Model Integration and CMMI are registered
marks of Carnegie Mellon University.
CACI-Contract
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CACI International IncCorporate Communications and Media:Jody
Brown, Executive Vice President, Public
Relations703-841-7801jbrown@caci.comorInvestor Relations:David
Dragics, Senior Vice President, Investor
Relations866-606-3471ddragics@caci.com
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