Skye Group Strives for Omni-channel Service Excellence with Manhattan Associates
October 24 2016 - 8:30AM
B2B and B2C organizations across the globe are under pressure to
create consistent, seamless and personalized experiences for every
type of business and consumer buyer, irrespective of their
purchasing channel. That is why Skye Group, Australia’s leading
wholesale and retail operator specializing in outdoor sportswear,
menswear, children’s wear and swimwear, has selected Manhattan
Associates, Inc.’s (NASDAQ:MANH) omni-channel fulfillment
technology in a bid to unify its service offering across channels
and to accelerate the flow of goods through its distribution
network.
The technology deployment is part of a strategic initiative
focused on delivering an integrated, omni-buying experience for
Skye Group’s retail partners and giving consumers more control –
additional choices and increased flexibility – over how they take
delivery of their goods. Skye Group expects the investment will
drive efficiency, productivity and visibility improvements for Skye
Group and its retail partners, and get goods into the hands of
consumers quicker and more conveniently. The system will also
provide the required degree of scalability for Skye Group’s
projected growth in the years ahead.
Geoff Conley, CEO at Skye Group, commented: “We have
witnessed a commerce revolution over recent years which has put
ourselves and our retail partners under enormous pressure to exceed
the expectations of an increasingly demanding consumer. With the
Manhattan solution, we're confident that consumers buying goods
through Skye Group’s own retail channels and those of our partners,
will benefit from a much quicker order fulfillment cycle as well as
greater integration and consistency across channels. This will in
turn drive customer loyalty, sales and profitability. We also
expect the technology will accelerate future phases of service
innovation, range expansion and business growth for Skye
Group.”
Conley continued, “Our collaboration with Manhattan Associates
is an indicator of Skye Group’s continued focus on enhancing the
shopping experience for consumers and strengthening ties with
retail partners and is testament to our commitment to strategically
invest for long-term growth.”
Raghav Sibal, Manhattan Associates’ managing director for
Australia and New Zealand, commented, “With Manhattan’s leading
omni-channel fulfillment platform, Skye Group is positioned to
fulfill every order profitably and expediently, no matter what the
channel, and can expect to introduce new service capabilities over
time thanks to our relentless focus on solution innovation and
evolution.”
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About Skye GroupSkye Group is a leading
Australian and New Zealand importer, wholesaler and retailer of
Swimwear, Menswear, Children's Wear and Outdoor Sportswear. Its
extensive global brand profile includes Carter's, OshKosh B'Gosh,
Columbia Sportswear, Mountain Hardwear, Sorel, Montrail, Sunseeker
Swimwear, Azura Swimwear, Jantzen, Poolproof, Ecolite, Tracerlite,
and Finz. The company also produces exclusive high end fashion
lines for major retailers found through Australia and New Zealand.
Skye Group is a privately owned and managed company that has a
customer retail base of over 2,000 stores in Australia and New
Zealand. For more information, please visit
www.skyegroup.com.au.
About Manhattan AssociatesManhattan Associates
makes commerce-ready supply chains that bring all points of
commerce together so you’re ready to sell and ready to execute.
Across the store, through your network or from your fulfillment
center, we design, build and deliver market-leading solutions that
support both top-line growth and bottom-line profitability. By
converging front-end sales with back-end supply chain execution,
our software, platform technology and unmatched experience help our
customers get commerce ready—and ready to reap the rewards of the
omni-channel marketplace. For more information, please visit
www.manh.com/en-au.
Contact:
Corinne Nolte
Mulberry Marketing Communications
Tel: +61 3 9023 9110
cnolte@mulberrymc.com
Daniel Osborne
Manhattan Associates
Tel: +61 (0) 2 9454 5438
dosborne@manh.com
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