NORTH CANTON, Ohio,
Oct. 18, 2016 /PRNewswire/
-- Banco Popular, the largest bank in Puerto Rico, is partnering with Diebold Nixdorf to pilot advanced predictive
maintenance analytics in order to increase operational efficiency
and broaden consumer touchpoint visibility. Diebold Nixdorf's analytics program is enabling
Banco Popular to have a complete view of its self-service channel
and improve automated teller machine (ATM) uptime by anticipating
maintenance needs.
"Banco Popular realizes the importance of financial institutions
making data-driven decisions," said Rachid
Molinary, senior vice president of the Digital Strategy
Division in Popular. "With Diebold Nixdorf's expertise in advanced
analytics, we are collaboratively working to enhance our operations
and migrate transactions from the teller lines to the self-service
channel."
Near real-time collection of data from the self-service channel
differentiates this pilot from other advanced analytics solutions
and enables Banco Popular to better understand the health of its
self-service channel and predict the maintenance needs of
individual devices. By aggregating data from the self-service
device and the financial institutions other channels, the advanced
analytics program will enable Banco Popular to create a 360 degree
view of its user experience across all channels to analyze the
effectiveness of marketing and branch transformation initiatives in
the future.
"Every day our teams evaluate new technologies and collaborate
with innovative customers to provide best-in-class consumer
experiences and drive connected commerce," said Richard Harris, Diebold
Nixdorf vice president, design and new technology
incubation. "Banco Popular continues to be an important innovation
partner for us. Their use of our advanced analytics capabilities is
just one proof point that demonstrates how we can solve real
business needs for our customers through collaborative
innovation."
Diebold Nixdorf will be
showcasing advanced analytics capabilities in booth #2635 at
Money20/20, October 23-26 in
Las Vegas.
About Banco Popular de Puerto
Rico
Founded in 1893, Popular, Inc. (NASDAQ: BPOP) is the leading
banking institution by both assets and deposits in Puerto Rico and ranks among the top 50 U.S.
banks by assets. In the United
States, Popular has established a community-banking
franchise providing a broad range of financial services and
products with branches in New
York, New Jersey and
South Florida, operating under the
name "Popular Community Bank".
About Diebold Nixdorf
Diebold Nixdorf is a world leader in
enabling connected commerce for millions of consumers each day
across the financial and retail industries. Its software-defined
solutions bridge the physical and digital worlds of cash and
consumer transactions conveniently, securely and efficiently. As an
innovation partner for nearly all of the world's top 100 financial
institutions and a majority of the top 25 global retailers,
Diebold Nixdorf delivers
unparalleled services and technology that are essential to evolve
in an 'always on' and changing consumer landscape.
Diebold Nixdorf has a presence in
more than 130 countries with approximately 25,000 employees
worldwide. The organization maintains corporate offices in
North Canton, Ohio, USA and
Paderborn, Germany. Shares are
traded on the New York and
Frankfurt Stock Exchanges under the symbol 'DBD'. Visit
www.DieboldNixdorf.com for more information.
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