Everbridge Helps Over 900 Counties and Organizations Send Safety Information During Hurricane Matthew
October 17 2016 - 9:00AM
Business Wire
System wide approach and multiple paths to
reach citizens and employees improve critical communications
Everbridge, Inc. (NASDAQ: EVBG), a global software company that
provides critical communications and enterprise safety applications
to help keep people safe and businesses running, supported
communities and businesses across Florida and throughout the
southeastern United States as catastrophic Category 4 Hurricane
Matthew wreaked havoc over the weekend of October 7-9th.
As residents were forced to evacuate their homes and counter
unprecedented rainfall, wind, power outages, road closures and
other incidents, the Everbridge critical communications system was
used by over 900 counties, cities, businesses, transportation
authorities and hospitals in the southeastern United States to send
millions of messages over the course of the weekend. In addition,
global organizations leveraged the Everbridge platform to
communicate effectively to impacted employees and customers located
in the path of the storm.
“With Hurricane Matthew, it was critical to our organization
that we communicated decisive and actionable emergency information
to our customers,” said Randy Sheltra, SSH, VP Safety, Loomis
Armored US. “The Everbridge platform enabled us to easily deliver
critical alerts to these customers across Florida, Georgia, South
Carolina and North Carolina, helping to ensure their safety and
awareness of the most up-to-date emergency information throughout
the course of the storm.”
In Florida, the statewide emergency notification program,
AlertFlorida, is powered by Everbridge. During the lead-up to
Hurricane Matthew, and throughout the course of the storm, the
Florida Division of Emergency Management (FDEM) leveraged
Everbridge’s system for internal communications between members of
the State Emergency Response Team (SERT), as well as for the
distribution of public notifications to millions of residents in
the state, providing them with critical alerts and evacuation
orders. The FDEM also embedded an Everbridge employee in the State
Emergency Operations Center for five days to support the state and
counties during the devastation caused by Hurricane Matthew.
The SERT also utilized Everbridge’s Community
Engagement™ application to establish
the keyword, FLPREPARES, and encourage residents, first responders
and family members to sign up for alerts by texting the phrase to
888-777. This very simple “opt in” method provided the state with
an additional way to help ensure that their critical messages were
being received. After launching the keyword and promoting it during
Governor Rick Scott’s press conferences on Thursday, October 6, the
state received more than 350,000 opt-ins in less than 24 hours. In
his press conference regarding the storm, Governor Scott commented
that the alerts “can save your life.”
“Our customers demonstrated exceptional preparedness and
resiliency during Hurricane Matthew. We are proud to have worked
with the State of Florida and many other communities and
organizations in a programmatic way to help them inform and
instruct their citizens and employees,” said Jaime Ellertson, CEO,
Everbridge. “Time and again we see that having multiple means of
engagement is crucial to ensuring that critical safety
communications are received, and Hurricane Matthew was no
exception.”
Communities and organizations across Florida, Georgia, South
Carolina and North Carolina continue to utilize the Everbridge
suite in the aftermath of Hurricane Matthew. The system’s multiple
methods for delivering critical communications are designed to
ensure performance in the event that power outages or overloaded
phone lines compromise an individual communication path.
For continued Hurricane Matthew recovery updates and to receive
the latest information and updates from the Florida State Emergency
Response Team, residents and visitors can text the keyword
FLRECOVERS to 888-777 and business owners can text FLBIZRECOVER to
888-777. Current AlertFlorida and other
Everbridge/Nixle® subscribers in the affected areas will
continue to receive their regular local alerts and can choose to
opt-in to FLRECOVERS for Hurricane Matthew specific
information.
About EverbridgeEverbridge, Inc. (NASDAQ: EVBG), is a
global software company that provides critical communications and
enterprise safety applications that enable customers to automate
and accelerate the process of keeping people safe and businesses
running during critical events. During public safety threats such
as active shooter situations, terrorist attacks or severe weather
conditions, as well as critical business events such as IT outages
or cyber incidents, over 3,000 global customers rely on the
company’s SaaS-based platform to quickly and reliably construct and
deliver contextual notifications to millions of people at one time.
The company’s platform sent over 1 billion messages in 2015, and
offers the ability to reach more than 200 countries and territories
with secure delivery to over 100 different communication devices.
The company’s critical communications and enterprise safety
applications include Mass Notification, Incident Management, IT
Alerting, Safety Connection™, Community Engagement™, Secure
Messaging and Internet of Things, and are easy-to-use and deploy,
secure, highly scalable and reliable. Everbridge serves 8 of the 10
largest U.S. cities, 8 of the 10 largest U.S.-based investment
banks, all four of the largest global accounting firms, 24 of the
25 busiest North American airports and 6 of the 10 largest global
automakers. Everbridge is based in Boston and Los Angeles with
additional offices in San Francisco, Beijing and London. For more
information, visit www.everbridge.com, read the company blog,
http://www.everbridge.com/blog, and follow on Twitter and
Facebook.
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version on businesswire.com: http://www.businesswire.com/news/home/20161017005210/en/
EverbridgeJeff Benanto, 781-373-9879jeff.benanto@everbridge.com
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