Diebold software enables customized services to enhance
consumer experience
DUBAI, United Arab Emirates,
June 7, 2016 /PRNewswire/
-- Diebold, Incorporated (NYSE: DBD) and Al Rajhi Bank have
received the Best Technological Innovation Award at the 2016
Cards and Payments Conference and Exhibition. This award recognizes
the most innovative technological contribution to a card or mobile
payment launch that has helped deliver a unique product or service
to the market. The co-developed self-service terminals, powered by
Diebold's dynamic software platform, enable online banking,
statement printing and biometric authentication, as well as the
issuance of new checkbooks and debit cards. The terminals will
continue to be implemented across Al Rajhi's branches in
Saudi Arabia through 2017.
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"It was a great experience to work with Diebold to design and
manufacture a customized solution to create a truly differentiated
customer experience," said Adel
Al-Rajhi, senior director of direct banking, Al Rajhi Bank.
"The feedback we have received from our customers proves that we
have introduced a truly unique solution to the market. Our
customers value the convenience the self-service terminals provide,
as they are able to receive a multitude of services on the spot in
just a few moments."
The custom solution was co-developed in Diebold's Europe, Middle
East and Africa (EMEA) Center of Innovation, which provides
customers with the opportunity to explore innovative technology
solutions, collaborate with industry experts and experience new
solutions. Alhamrani Universal, Diebold's local partner, is
assisting in the implementation of the custom units across Al
Rajhi's network. A replica of the Al Rajhi Bank custom solution is
available for viewing at Diebold's Dubai Solution Centre in the
United Arab Emirates.
"This award highlights Diebold's dedication to collaborative
innovation, meeting our customers' business objectives and
elevating the consumer experience," said Bassem Bouzid, Diebold senior vice president and
managing director, Europe,
Middle East and Africa. "We have multiple centers of
innovation around the globe that enable us to work directly with
our customers to create custom hardware and software solutions that
meet specific market and business needs. This approach to customer
service is what truly makes us unique in the market."
About Al Rajhi Bank
Founded in 1957, Al Rajhi Bank is
a leading International banking group with total assets of SR 307
billion (US$ 80 billion), a paid up
capital of SR 16.25 billion (US$ 4.33
billion), employing more than 9,600 associates. With over 58
years of experience in banking and trading activities, the various
individual establishments under the Al Rajhi name were merged into
the umbrella 'Al Rajhi trading and exchange corporation' in 1978
and it was in 1988 that the bank was also established as a Saudi
share holding company. With an established base in Riyadh, Saudi Arabia, Al Rajhi Bank has a vast
network of over 600 branches, more than 4,100 ATM's, and 4,600 POS
units installed with merchants and the largest customer base of any
bank in the Kingdom.
About Diebold
Diebold, Incorporated (NYSE: DBD)
provides the technology, software and services that connect people
around the world with their money - bridging the physical and
digital worlds of cash conveniently, securely and
efficiently. Since its founding in 1859, Diebold has evolved
to become a leading provider of exceptional self-service
innovation, security and services to financial, commercial, retail
and other markets.
Diebold has approximately 15,000 employees worldwide and is
headquartered near Canton, Ohio,
USA. Visit Diebold at www.diebold.com or on Twitter:
http://twitter.com/DieboldInc.