WEST HARTFORD, Conn.,
Oct. 22, 2014 /PRNewswire/
-- Comcast held a special reception and ribbon-cutting event
yesterday to announce the grand opening of its interactive Xfinity
Customer Service Center in West Hartford. The 6,000 square
foot center has been designed entirely around the needs of
customers, providing them with an opportunity to explore, learn
about and interact directly with the latest Xfinity products and
services.
Elected officials and community leaders including West Hartford
Town Manager Ronald Van Winkle, West
Hartford Town Councilors Denise Hall
and Leon Davidoff and PURA Chairman
Arthur House came out to help
celebrate the opening and tour the new space. NBC Connecticut
Meteorologist Bob Maxon was the Master of Ceremonies. Peter N. Stevens, Chairman of the Board of The
Children's Museum, was also in attendance to accept a $10,000 donation to the museum, as part of
Comcast's commitment to giving back in the communities it
serves.
"We're proud to be a part of the West
Hartford community and to provide our customers with a
convenient place where they can experience our Xfinity products and
services firsthand and check out the latest technology in an
interactive environment," said Mary
McLaughlin, Senior Vice President of Comcast's Western New
England Region, which includes Connecticut. "This new model
not only has a more welcoming design, but a new attitude as we
apply the same mindset of innovation, speed and reliability that
our customers love about our products to our customer service."
In addition to yesterday's ribbon-cutting ceremony, Comcast will
also hold a special Family Day at the West Hartford Xfinity
Customer Service Center on Saturday, October
25 from 11 am – 3 pm for local residents. This family-friendly
event will include live animals presented by the West Hartford
Children's Museum, a magician, a cupcake truck and raffle prizes
and giveaways.
The new, interactive Xfinity Customer Service Center, the fourth
of its kind in Connecticut, is
conveniently located off Route 84 in West
Hartford and features flat screen HD TVs, a comfortable
seating area and informational kiosks where customers can learn
more about Comcast's products and services, including Xfinity Home.
Product bars also provide customers with the opportunity to watch
Xfinity TV, test drive Xfinity Internet speeds and experience the
Xfinity Voice service. Additionally, customers will receive
personalized service from trained and knowledgeable Sales
Consultants and more time-saving offerings, including self-service
kiosks for quick bill pay and a new queuing system that allows
customers to explore and be entertained while waiting for
service.
The West Hartford Xfinity Customer Service Center is located at
1253 New Britain Avenue and open Monday through Saturday from
9 am – 7
pm and Sunday from 11 am –
5 pm.
About Comcast Corporation:
Comcast Corporation (Nasdaq: CMCSA, CMCSK) is a global media and
technology company with two primary businesses, Comcast Cable and
NBCUniversal. Comcast Cable is the nation's largest video,
high-speed Internet and phone provider to residential customers
under the XFINITY brand and also provides these services to
businesses. NBCUniversal operates news, entertainment and sports
cable networks, the NBC and Telemundo broadcast networks,
television production operations, television station groups,
Universal Pictures and Universal Parks and Resorts. Visit
www.comcastcorporation.com for more information.
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SOURCE Comcast Cable