Health Dialog Receives NCQA Certification for 24/7 Nurse Line
September 17 2014 - 2:00PM
Business Wire
Certification demonstrates company’s continued
commitment to high quality member-level support
Health Dialog today announced that its 24/7 Nurse Line has
received its two-year certification by the National Committee for
Quality Assurance (NCQA) under the Health Information Products
(HIP) certification process. The Health Dialog program has been
awarded certification every year it has applied, continuing to
demonstrate the company’s commitment to delivering the highest
quality 24/7 Nurse Line program.
“Earning NCQA’s HIP Certification demonstrates that an
organization has expertise in gathering and disseminating
healthcare information for health plan members,” said Kathleen C.
Mudd, Vice President, Product Delivery, NCQA. “Health Dialog is to
be commended for being one of the first organizations in the nation
to be reviewed for these services.”
The NCQA HIP certification process is a quality assessment
program that health plans can use to evaluate organizations that
develop and provide content, tools, and services addressed in one
or more of the certification options. It is governed by NCQA’s
rigorous Standards for Certification and developed with the
assistance of representatives from the industry, as well as input
from health plans. The process evaluates a HIP organization’s
management of various aspects of its data collection, system
operations, and the process it uses to continuously improve the
services it provides.
“Health Dialog is committed to providing high-quality programs
and solutions and NCQA certification is an important benchmark for
ensuring we continue to do just that,” said David Barlow, SVP of
Operations for Health Dialog.
NCQA is a private, non-profit organization dedicated to
improving healthcare quality. NCQA accredits and certifies a wide
range of healthcare organizations. It also recognizes clinicians
and practices in key areas of performance. NCQA is committed to
providing healthcare quality information for consumers, purchasers,
healthcare providers, and researchers.
For further details on the scope of the review, visit
http://www.ncqa.org/Programs/Certification/HealthInformationProductsHIP.aspx
About Health Dialog:
Health Dialog is a leading provider of healthcare analytics and
decision support. The firm is a wholly-owned subsidiary of Rite Aid
Corporation (NYSE: RAD). Health Dialog helps health plans,
employers, and physician groups improve healthcare quality while
reducing overall costs. Company offerings include health coaching
for medical decisions, chronic conditions, and wellness; population
analytic solutions; and consulting services. Health Dialog helps
individuals participate in their own healthcare decisions, develop
more effective relationships with their physicians, and live
longer, healthier, happier lives. For more information, visit
www.healthdialog.com.
Health DialogDavid Morris,
617-448-1580DMorris@healthdialog.com
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