MARIETTA, Ga., June 21,
2024 /PRNewswire/ -- Pinnacle Orthopaedics &
Sports Medicine Specialists LLC ("Pinnacle") discovered that a
recent data security incident may have impacted information
belonging to certain patients.
On or about April 22, 2024,
Pinnacle identified suspicious activity within our network, and
promptly took steps to secure the environment and launched an
investigation. With the support of cybersecurity experts, Pinnacle
learned through its investigation that an unknown actor gained
temporary access to a limited portion of our network and
potentially acquired certain files. There has been no evidence of
any access to our electronic medical records ("EMR") system. On or
around April 29, 2024, we identified
fewer than 10 patients impacted. We have provided those individuals
with notice via U.S. mail. On or around June
7, 2024, Pinnacle determined that over 500 patients may have
been impacted. We are still undertaking a detailed review and
analysis to identify potentially impacted individuals and their
contact information for notification purposes. Pinnacle will
provide written notification via U.S. mail to the identified
impacted individuals as quickly as possible.
While the investigation is ongoing, Pinnacle is informing
individuals about this incident and encourages individuals to
consider visiting its website, https://www.pinnacle-ortho.com/, for
more information on steps they can take to help protect their
personal information. The potentially affected information may vary
by individual, and could include name, date of birth, medical or
health information, health care treatment or diagnostic
information, health insurance information, or billing or payment
information.
Pinnacle has taken steps to secure our network environment,
including implementing enhanced security measures to help prevent a
similar incident from occurring in the future. Pinnacle also
notified the Federal Bureau of Investigation and Department of
Health and Human Services of this incident.
Pinnacle has established a toll-free call center to answer
questions about the incident and to address related concerns. Call
center representatives are available if you call 855-611-2743
toll-free Monday through Friday from 8
am – 10 pm Central, or
Saturday and Sunday from 10 am –
7 pm Central (excluding major U.S.
holidays).
View original
content:https://www.prnewswire.com/news-releases/pinnacle-orthopaedics--sports-medicine-specialists-notifies-individuals-of-data-security-incident-302179419.html
SOURCE Pinnacle Orthopaedics & Sports Medicine Specialists
LLC