WNS and Corinium Launch Digital Business Transformation Survey Report
August 26 2021 - 8:00AM
Business Wire
WNS (Holdings) Limited (NYSE: WNS), a global Business Process
Management (BPM) company, today announced the formal launch of the
Business Transformation After the Digital
Tipping Point survey report in partnership with market
research firm Corinium Global Intelligence. The survey respondents
included more than 100 digital transformation leaders across
organizations in North America, Europe, and Australia, gauging
their priorities, challenges, and progress in their digital
business transformation journey.
According to the respondents, the COVID-19 pandemic has both
expanded and accelerated digital transformation initiatives. These
include the optimizing and automation of both client-facing and
back-office business processes, and the migration of data,
applications and services to the cloud.
“90 percent of enterprises that didn’t accelerate their digital
transformations in response to the pandemic have lost business as a
result,” said Keshav R. Murugesh, Group CEO, WNS. “Clearly,
advancing the digital agenda is ‘the’ priority in the new normal,
with a focus on building AI and analytics-powered tools,
capabilities and business models. WNS is a key strategic partner
for organizations looking to drive true business transformation by
deploying unique digitally led strategies, models, accelerators and
critical skills.”
The study also highlights how the levels of digital adoption
vary across industry verticals. While 28 percent of leaders stated
that digital is now part of their company’s DNA, 30 percent are
still in the process of scaling up successful digital
transformation pilots.
In addition, enterprises are increasingly focusing on AI,
data-driven approaches and analytics, and social media intelligence
to fuel their digital transformations, specifically to optimize
customer experience – a high-priority area. However, our survey
also finds that many enterprises still lack the strong data
governance and cybersecurity foundations required to take advantage
of leading-edge digital technologies.
For more information, download the full report: link.
About the Survey The WNS and
Corinium Intelligence survey aimed to shed light on how enterprises
globally are tackling business innovation and transformation as
they adapt to the emerging digital-only world. 101 senior digital
transformation leaders in North America, Europe and Australia
across eight sectors participated in the survey. Respondents were
selected from global enterprises with at least $500 million USD in
annual revenues. Download the full report here.
About WNS WNS (Holdings)
Limited (NYSE: WNS) is a leading Business Process Management (BPM)
company. WNS combines deep industry knowledge with technology,
analytics and process expertise to co-create innovative, digitally
led transformational solutions with over 380 clients across various
industries. WNS delivers an entire spectrum of BPM solutions
including industry-specific offerings, customer experience
services, finance and accounting, human resources, procurement, and
research and analytics to re-imagine the digital future of
businesses. As of June 30, 2021, WNS had 46,918 professionals
across 57 delivery centers worldwide including facilities in
Australia, China, Costa Rica, India, the Philippines, Poland,
Romania, South Africa, Spain, Sri Lanka, Turkey, the United
Kingdom, and the United States. For more information, visit
www.wns.com
Safe Harbor Provision This
document includes information which may constitute forward-looking
statements made pursuant to the safe harbor provisions of the
Private Securities Litigation Reform Act of 1995, the accuracy of
which are necessarily subject to risks, uncertainties, and
assumptions as to future events. Factors that could cause actual
results to differ materially from those expressed or implied are
discussed in our most recent Form 20-F and other filings with the
Securities and Exchange Commission. WNS undertakes no obligation to
update or revise any forward.
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version on businesswire.com: https://www.businesswire.com/news/home/20210826005432/en/
Investors: David Mackey
EVP–Finance & Head of
Investor Relations WNS
(Holdings) Limited +1
(646) 908-2615 david.mackey@wns.com Media: Archana
Raghuram Global Head –
Marketing & Communications and Corporate Business
Development WNS (Holdings)
Limited +91 (22) 4095
2397 archana.raghuram@wns.com ;
pr@wns.com
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