WNS Recognized as a ‘Leader’ in Multiple Utilities Services and Solutions Quadrants by ISG
July 29 2021 - 8:00AM
Business Wire
WNS (Holdings) Limited (NYSE: WNS), a leading provider of global
Business Process Management (BPM) solutions, today announced that
it has been recognized for its differentiated capabilities in
Utilities Services and Solutions by ISG, a leading global
technology research and advisory firm, in their 2021 Provider Lens™
Utilities Industry – Services and Solutions Quadrant Report for
North America. For Digital Transformation Services and Solutions,
WNS was named a ‘Leader’ in the midmarket sector. In addition, the
company was named a ‘Leader’ in Intelligent Business Process
Management Services for the Utilities industry.
The report highlights WNS’ deep domain expertise, strengths in
digital solutions, advanced analytics, and a vast partner ecosystem
spanning the entire utilities value chain. ISG also cites WNS’
focus on leveraging the power of digital, customer-centricity and
innovative pricing models as key enablers of driving
transformational outcomes for clients.
In the Digital Transformation Services and Solutions - Midmarket
category, ISG observes that WNS is able to transform utilities
operations and deliver measurable business outcomes to clients
through its strong digital transformation portfolio and ongoing
investments in developing digital tools. In the Intelligent BPM
Services category, the report highlights WNS’ ability to integrate
human-assisted design with AI-driven conversational insights and
consulting-led customer experience strategies across the entire
customer lifecycle through its WNS EXPIRIUS framework.
“The utilities industry is coping with changing consumer
demands, shrinking talent pools and limited budgets for technology
adoptions. WNS’ wide array of technology-led and analytics-driven
end-to-end BPM solutions for the utilities industry focus on
minimizing operational costs and delivering excellence. With a host
of proprietary tools and strategic collaborations that leverage the
power of AI, ML and advanced analytics, we have been able to set
our clients firmly on the path of digital acceleration,” said
Keshav R. Murugesh, Group CEO, WNS.
“WNS has strong vertical expertise and proactive investments in
partnerships, proprietary tools, digital automation and embedded
analytics at the core of its service delivery to support energy and
utilities clients in their digital transformation journeys,” said
Amar Changulani, Senior lead Analyst, ISG.
WNS’ Utilities practice services clients across the globe with
more than 3,000 FTEs. The company delivers transformational
solutions that combine industry and process expertise, innovative
commercial models, technology, and analytics to create exceptional
client outcomes.
About WNS WNS (Holdings)
Limited (NYSE: WNS) is a leading Business Process Management (BPM)
company. WNS combines deep industry knowledge with technology,
analytics and process expertise to co-create innovative, digitally
led transformational solutions with over 380 clients across various
industries. WNS delivers an entire spectrum of BPM solutions
including industry-specific offerings, customer experience
services, finance and accounting, human resources, procurement, and
research and analytics to re-imagine the digital future of
businesses. As of June 30, 2021, WNS had 46,918 professionals
across 57 delivery centers worldwide including facilities in
Australia, China, Costa Rica, India, the Philippines, Poland,
Romania, South Africa, Spain, Sri Lanka, Turkey, the United
Kingdom, and the United States. For more information, visit
www.wns.com.
Safe Harbor Provision This
document includes information which may constitute forward-looking
statements made pursuant to the safe harbor provisions of the
Private Securities Litigation Reform Act of 1995, the accuracy of
which are necessarily subject to risks, uncertainties, and
assumptions as to future events. Factors that could cause actual
results to differ materially from those expressed or implied are
discussed in our most recent Form 20-F and other filings with the
Securities and Exchange Commission. WNS undertakes no obligation to
update or revise any forward-looking statements, whether as a
result of new information, future events, or otherwise.
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version on businesswire.com: https://www.businesswire.com/news/home/20210729005485/en/
Investors:
David Mackey EVP–Finance & Head of Investor
Relations WNS (Holdings)
Limited +1 (646)
908-2615 david.mackey@wns.com Media: Archana
Raghuram Global Head –
Marketing & Communications and Corporate Business
Development WNS (Holdings)
Limited +91 (22) 4095
2397 archana.raghuram@wns.com ;
pr@wns.com
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