WNS Awarded 'Best New Outsourced Services Delivery' at 10th Annual European Shared Services & Outsourcing Week 2010
June 10 2010 - 6:00AM
Marketwired
WNS (Holdings) Limited (NYSE: WNS), a leading provider of global
business process outsourcing (BPO) services, has been awarded the
2010 Shared Services Excellence Award for Best New Outsourced
Services Delivery by the Shared Services and Outsourcing Network
(SSON), presented at the Shared Services and Outsourcing Week in
Edinburgh, held from 24th - 27th May 2010. The company was honored
for its outstanding shared services delivery for lastminute.com,
the UK's leading online travel & leisure retailer.
In 2007, WNS was awarded a contract by lastminute.com to deliver
business process outsourcing services for inbound sales to
lastminute.com's UK customers. The engagement, which began with a
project, focused on managing pre-sale contacts for the UK market
flight-only business. Following the success of the initial project,
other pilots followed with WNS building its partnership to include
lastminute.com's air, hotels, dynamic packages and lifestyle
products business verticals.
"We are proud of the results we have achieved through our
partnership with WNS. We have established strong working
relationships across our business which has ultimately delivered
for our customers and our brand," said Marina Griffin, VP, European
Sales and Customer Care of lastminute.com.
"The lastminute.com team at WNS has demonstrated high
performance on all fronts. We are honored to be recognized by this
prestigious award for our rapid growth and client success," said
Keshav Murugesh, Group CEO, WNS Global Services. "It is a testament
to the quality of talent and the exceptional work of our employees
in gaining client confidence."
About SSON's Annual Shared Services Excellence
Awards The Shared Service and Outsourcing Network is the
world's largest and most established community of shared services
and outsourcing professionals with over 10,000 members. Its annual
Shared Services Excellence Awards honor, promote and recognize both
captive and outsourced shared services that demonstrate winning
practices. These awards form the industry's benchmark in terms of
best practice and business excellence. Open to all captive and
outsourced shared services organizations from all countries, the
awards are judged by a panel of leading industry experts. They
provide an opportunity for shared services and outsourcing
professionals to gain recognition for excellence and
initiative.
About WNS
WNS is a leading global business process outsourcing company.
Deep industry and business process knowledge, a partnership
approach, comprehensive service offering and a proven track record
enable WNS to deliver business value to some of the leading
companies in the world. WNS is passionate about building a
market-leading company valued by our clients, employees, business
partners, investors and communities. For more information, visit
www.wns.com .
About lastminute.com
lastminute.com is the most popular travel and leisure site in
the UK with around 1.65 million visitors per week. Providing
customers with the best ways to make the most of their free time is
lastminute.com's mission.
Safe Harbor Statement under the provisions of
the United States Private Securities Litigation Reform Act of
1995
These forward-looking statements are based on our current
expectations, assumptions, estimates and projections about our
Company and our industry. The forward-looking statements are
subject to various risks and uncertainties. Generally, these
forward-looking statements can be identified by the use of
forward-looking terminology such as "anticipate," "believe,"
"estimate," "expect," "intend," "will," "project," "seek," "should"
and similar expressions. Those statements include, among other
things, the discussions of our business strategy and expectations
concerning our market position, future operations, margins,
profitability, liquidity and capital resources. We caution you that
reliance on any forward-looking statement involves risks and
uncertainties, and that although we believe that the assumptions on
which our forward-looking statements are based are reasonable, any
of those assumptions could prove to be inaccurate, and, as a
result, the forward-looking statements based on those assumptions
could be materially incorrect. These factors include but are not
limited to worldwide economic and business conditions; political or
economic instability in the jurisdictions where we have operations;
regulatory, legislative and judicial developments; our ability to
attract and retain clients technological innovation;
telecommunications or technology disruptions; future regulatory
actions and conditions in our operating areas; our dependence on a
limited number of clients in a limited number of industries; our
ability to expand our business or effectively manage growth; our
ability to hire and retain enough sufficiently trained employees to
support our operations; negative public reaction in the US or the
UK to offshore outsourcing; increasing competition in the BPO
industry; our ability to successfully grow our revenue, expand our
service offerings and market share and achieve accretive benefits
from our acquisition of Aviva Global Services Singapore Pte. Ltd.
(which we have renamed as WNS Customer Solutions (Singapore)
Private Limited following our acquisition), or Aviva Global, and
our master services agreement with Aviva Global Services
(Management Services) Private Limited; and our ability to
successfully consummate strategic acquisitions. These and other
factors are more fully discussed in our annual report on Form 20-F
for the fiscal year ended March 31, 2009 filed with the U.S.
Securities and Exchange Commission which is available at
www.sec.gov. In light of these and other uncertainties, you should
not conclude that we will necessarily achieve any plans, objectives
or projected financial results referred to in any of the
forward-looking statements. Except as required by law, we do not
undertake to release revisions of any of these forward-looking
statements to reflect future events or circumstances.
MEDIA CONTACTS: India Sumi Gupta Global Head -
Public Relations WNS (Holdings) Limited +91 (22) 4095 2100 +91
98330 53183 Email Contact U.S. Emily Cleary CJP
Communications +1 212 279 3115 ext. 257 Email Contact
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