WNS Appoints Adrian Sibaja as Head of Costa Rica Operations
January 11 2010 - 4:00PM
Marketwired
WNS (Holdings) Limited (NYSE: WNS), a leading provider of global
business process outsourcing (BPO) services, today announced that
Adrian Sibaja has been appointed to lead the company's operations
in Costa Rica. Sibaja will oversee operations at WNS's delivery
center in San Jose.
WNS recently announced its entry into Latin America with the
establishment of a center in Costa Rica. The center serves as a
nearshore delivery hub to support global clients with North
American operations and provides multi-lingual services in both
English and Spanish. The Costa Rican center will deliver WNS's
complete suite of services including finance and accounting
(F&A), customer service and research and analytics.
Sibaja has over 14 years of experience in the shared services
and business process outsourcing industry with a focus in the Latin
American market. Most recently, Sibaja served as Director for
Teletech Costa Rica where he managed an operation of 1,200
employees. Prior to joining Teletech, he was site director for a
leading Costa Rican BPO deliver center, and also held senior
leadership roles at Western Union.
"Sibaja's deep experience in the Latin American market will
serve as an asset to our clients," said Steve Reynolds, Managing
Director, WNS North America. "Our entrance into Costa Rica
underscores our commitment to expanding our global footprint and
delivery capabilities for global clients."
"The center in Costa Rica is the next step of our continued
global expansion. With 21 global delivery centres in Asia, Europe
and America, we are well positioned to respond to client needs for
language, cultural alignment, redundancy and 24/7 operations,"
added Anup Gupta, Group Chief Operating Officer, WNS.
About WNS
WNS is a leading global business process outsourcing company.
Deep industry and business process knowledge, a partnership
approach, comprehensive service offering and a proven track record
enable WNS to deliver business value to some of the leading
companies in the world. WNS is passionate about building a
market-leading company valued by our clients, employees, business
partners, investors and communities. For more information, visit
www.wns.com.
Safe Harbor Statement under the provisions of the United States
Private Securities Litigation Reform Act of 1995
This news release contains forward-looking statements, as
defined in the safe harbor provisions of the US Private Securities
Litigation Reform Act of 1995. These forward-looking statements
include statements regarding our pending prepayment and scheduled
payment on our loan facility as well as potential prepayment on the
loan facility in the future. These statements involve a number of
risks, uncertainties and other factors that could cause actual
results to differ materially from those that may be projected by
these forward looking statements. These risks and uncertainties
include but are not limited to technological innovation;
telecommunications or technology disruptions; future regulatory
actions and conditions in our operating areas; our dependence on a
limited number of clients in a limited number of industries; our
ability to attract and retain clients; our ability to expand our
business or effectively manage growth; our ability to hire and
retain enough sufficiently trained employees to support our
operations; negative public reaction in the US or the UK to
offshore outsourcing; regulatory, legislative and judicial
developments; increasing competition in the business process
outsourcing industry; political or economic instability in India,
Sri Lanka and Jersey; worldwide economic and business conditions,
including a slowdown in the US and Indian economies and in the
sectors in which our clients are based and a slowdown in the BPO
and IT sectors world-wide; our ability to successfully grow our
revenues, expand our service offerings and market share and achieve
accretive benefits from our acquisition of Aviva Global Services
Singapore Pte Ltd and our master services agreement with Aviva
Global Services (Management Services) Private Limited; our ability
to successfully consummate strategic acquisitions, as well as other
risks detailed in our reports filed with the US Securities and
Exchange Commission. These filings are available at www.sec.gov. We
may, from time to time, make additional written and oral
forward-looking statements, including statements contained in our
filings with the Securities and Exchange Commission and our reports
to shareholders. You are cautioned not to place undue reliance on
these forward-looking statements, which reflect management's
current analysis of future events. We undertake no obligation to
publicly update or revise any forward-looking statements, whether
as a result of new information, future events or otherwise.
MEDIA CONTACTS: Sumi Gupta Global Head - Public Relations, WNS
(Holdings) Limited +91 (22) 4095 2100 +91 98330 53183 Email Contact
Emily Cleary CJP Communications +1 212 279 3115 ext. 257 Email
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