Bexar County, Texas, Goes Live With Tyler Technologies’ Court Case and Civil Process Solutions
June 10 2021 - 9:17AM
Business Wire
Tyler migrates county's legacy system to the
cloud to eliminate infrastructure and costs while maintaining
strong security
Tyler Technologies, Inc. (NYSE: TYL) announced today that Bexar
County, Texas, has officially gone live with Tyler’s Odyssey® court
case management and SoftCode™ civil process solutions for all civil
offices and departments. After 38 years of the county’s being
served by a homegrown, legacy mainframe system, this marks a major
accomplishment for Bexar County.
“We are very excited to go live with our new court management
and civil process solutions for our civil office functions,” said
Mark Gager, chief information & technology officer, Bexar
County. “Upgrading to Tyler’s solutions brings increased efficiency
and accuracy to our processes, and we look forward to realizing
even more benefits over time. The go-live process was smooth
despite having to implement the solutions mostly remotely during
the pandemic.”
Bexar County originally selected Tyler because of its strong
reputation and the longevity it could provide as a partner. The
successful implementation of Tyler’s Odyssey court case management
solution allows the county to transition from paper case files to
paperless ones, saving staff time spent on locating case files,
filing new documents, and moving files between the clerk offices
and courtrooms. In addition, Odyssey helps automate Texas state
reporting and integrate with the state’s electronic filing system,
Tyler’s eFileTexas™ solution.
With SoftCode, Bexar County can now better track court case
papers and data, record service and payment activity, reconcile
financial data, and produce detailed reports of those activities.
The solution also seamlessly allows for handling summons,
subpoenas, warrants, protection orders, and more. The addition of
SoftCode ensures that Bexar County is providing full transparency
to its staff and its residents.
By implementing both Odyssey and SoftCode in the cloud, Bexar
County is able to eliminate infrastructure and related costs while
maintaining a strong level of security for users.
“We’re pleased to improve Bexar County’s court case management
systems and processes following a successful go-live,” said Rusty
Smith, president of Tyler’s Courts & Justice Division. “We look
forward to continuing to serve Bexar County for many years to come,
helping them achieve a great level of collaboration between
judicial and civil service offices.”
Bexar County is the 16th most populous county in the nation and
the fourth most populated in Texas. Its county seat is San Antonio,
which is the seventh largest city in the United States. The county
has implemented other Tyler justice products, including Brazos
electronic citations and Tyler Jury Manager.
About Tyler Technologies,
Inc.
Tyler Technologies (NYSE: TYL) provides integrated software and
technology services to the public sector. Tyler's end-to-end
solutions empower local, state, and federal government entities to
operate more efficiently and connect more transparently with their
constituents and with each other. By connecting data and processes
across disparate systems, Tyler's solutions are transforming how
clients gain actionable insights that solve problems in their
communities. Tyler has more than 27,000 successful installations
across more than 11,000 sites, with clients in all 50 states,
Canada, the Caribbean, Australia, and other international
locations. Tyler has been named to Government Technology's GovTech
100 list five times and has been recognized three times on Forbes'
"Most Innovative Growth Companies" list. More information about
Tyler Technologies, an S&P 500 company headquartered in Plano,
Texas, can be found at tylertech.com.
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version on businesswire.com: https://www.businesswire.com/news/home/20210610005057/en/
Kristin Welsh Allyn Media, on behalf of Tyler Technologies
214.871.7723 kristin@allynmedia.com
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