NetSuite to help leading furniture and
mattress retailer increase efficiencies and enhance the customer
experience
AUSTIN,
Texas, Nov. 10, 2022 /PRNewswire/ -- Raymour
& Flanigan, the largest furniture and mattress retailer in
the Northeast and seventh largest nationwide, has selected Oracle
NetSuite to ensure a seamless shopping experience for its
customers. With NetSuite, Raymour & Flanigan will be able to
take advantage of an integrated business system to increase
efficiency, gain real-time insights into its business, and adapt
its operations so that it can continue to stay ahead of the rapid
changes in the retail industry.
A family business founded in 1947, Raymour & Flanigan began
with one store in Syracuse, New
York and has grown to more than 140 retail locations and
7000 employees. To manage its expanding operations, ensure it can
quickly and efficiently adapt to changing market demands, and
support its next stage of growth, Raymour & Flanigan needed to
reduce manual processes and upgrade its technology systems. After a
thorough evaluation, Raymour & Flanigan chose NetSuite as its
new enterprise resource planning (ERP) system as NetSuite provided
a user friendly, flexible, and complete suite of applications.
"At Raymour & Flanigan, we believe our people are our
greatest asset and when we began working with the NetSuite team, we
felt an immediate connection to their core business values and
company culture," said Bryan
Anastasi, vice president of customer care and business
solutions, Raymour & Flanigan. "NetSuite will help our
associates do their jobs even more efficiently, which will enable
them to spend more time building customer connections. We look
forward to having NetSuite as a partner in our future growth
journey."
With NetSuite, Raymour & Flanigan will be able to
consolidate, automate, and scale its operations on a single cloud
business system to help meet heightened consumer demands. NetSuite
will enable Raymour & Flanigan to automate and streamline
financial processes as well as inventory and customer service
management. In addition, by integrating data from across different
business functions, NetSuite will enable Raymour & Flanigan
retail associates to access a 360-degree view of its customers so
that they can provide timely and informed customer service.
"As a third-generation family-owned business with a strong
growth trajectory, Raymour & Flanigan recognized the need to
rethink the way it runs its core business processes in order to
keep up with an increasingly competitive retail landscape,"
said Sam Levy, senior vice president of sales, Oracle
NetSuite. "This year Raymour & Flanigan celebrates its
75th anniversary and with NetSuite providing a scalable
and centralized business system, the Raymour & Flanigan team
will be able focus on delivering the best customer experience for
years to come."
About Oracle NetSuite
For more than 20 years, Oracle NetSuite has helped organizations
grow, scale, and adapt to change. NetSuite provides an integrated
system that includes financials / Enterprise Resource Planning
(ERP), inventory management, HR, professional services automation,
and omnichannel commerce, used by more than 32,000 customers in 217
countries and dependent territories.
Learn more at https://www.netsuite.com. Like us on Facebook, and
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About Raymour & Flanigan
Raymour & Flanigan is
the largest furniture and mattress retailer in the Northeast and
seventh largest nationwide. The organization is committed
to creating exceptional guest shopping experiences by
leveraging their talented team
of associates, helpful technology solutions, and quality
products. Established in Syracuse,
N.Y. in 1947, the retailer has 106 showrooms
across the Northeast, 36 outlet stores, 5 clearance centers
and a rapidly growing e-commerce business. Raymour & Flanigan
is known for its modern, quality home furnishings and quick
delivery offering. The company believes in taking care of the
communities they serve, live, and work by hosting hundreds of
local events each year to raise funds and awareness for
organizations. They are also committed to observing sustainable
practices, which include recycling over 99% of packaging materials,
amounting to 20 million pounds of materials per year that
avoids landfills. For more information,
visit www.raymourflanigan.com.
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