SAN JOSE, Calif. and
TOKYO, May
18, 2016 /PRNewswire/ -- NETSUITE SUITEWORLD 2016 -
NetSuite Co., Ltd., the Japanese subsidiary of NetSuite Inc. (NYSE:
N), the industry's leading provider of cloud-based financials
/ ERP and omnichannel commerce software suites, today announced
that HobbyLink Japan Inc., distributor of Japanese toys and hobby
products to consumers and retail businesses across the globe, has
selected NetSuite OneWorld to support its global expansion plans.
HobbyLink will run its mission-critical business processes on
NetSuite, including accounting, financials, inventory management
and order management.
Established in 1995, HobbyLink Japan, supplies some of the
world's finest hobby kits, figures and toys, including a
comprehensive selection of Gundam, Sci-Fi, anime and military
models, books and supplies from a 4,000-square-meter facility in
Tochigi. It has a catalogue of 125,000 SKUs and actual inventory of
60,000 items that can be ordered online and shipped to customers
and collectors around the world with large markets in the US,
Australia, the UK, Canada, Spain, Italy,
Brazil, Germany, Malaysia and the
Philippines. Currently, 30 percent of sales go through hobby
shops and the other 70 percent through the ecommerce site.
As Japanese pop culture gained popularity in markets around the
world, the company experienced exponential growth. While
the company enjoyed this business growth, at the same time, it had
challenges with its existing on-premise accounting system and
numerous Excel sheets that created extensive manual work and were
error prone. The old system required heavy customization and
could only offer basic reporting capabilities. Employees had to
hand code most of the customer queries and responses. This
ultimately hampered the company's ability to manage growth.
After a rigorous evaluation of software solutions including SAP
and Microsoft Dynamics, HobbyLink chose NetSuite OneWorld for the
following reasons:
- Superior inventory management that can provide visibility into
stock levels and when to replenish to help avoid out of stock or
over-stock issues.
- Efficient order management that can centralize all orders and
process them efficiently, helping to eliminate manual processes
such as hand written orders and notes.
- Real-time visibility with one single unified financial system
of record and financial reporting across the entire
organization.
- 360-degree view of its customers, allowing the company to
better segment its customer base and tailor promotions to better
meet demand for specific products and for specific geographic
marketplaces.
- A modern, intuitive user interface that will require minimal
training for staff.
- Productivity improvements by automating customer service
responses and more quickly and efficiently resolving customer
issues.
Additionally, NetSuite OneWorld will manage HobbyLink's "Private
Warehouse" System, which will allow customers to pay for an order
but hold them in the company's warehouse until they are ready to
receive them, a key benefit to collectors who want to consolidate
purchases made over a period of time and only pay shipping costs
once.
"With NetSuite OneWorld, we expect to have clear insights into
the business and business performance and I believe that there will
be significant productivity improvements as the system will allow
us to get near-instant access to business critical information,"
said HobbyLink CEO Mr. Scott
Hards.
"In addition, NetSuite OneWorld will be invaluable for assessing
successes and failures in some of the product segments. We believe
with NetSuite, we will be able to effectively manage our inventory
to keep our stock levels and types at a point where we can execute
well on demand and our customer service department can give the
most up-to-date information to our customers. HobbyLink's aim
is to continue to supply the world's finest hobby products and toys
to its customers and provide an exceptional customer
experience."
"HobbyLink joins the growing number of businesses that see the
value of bringing their mission-critical data together in
NetSuite," said Tomoyuki Nakanishi,
VP and GM Japan for NetSuite. "With the flexibility, agility and
scalability of NetSuite's cloud ERP, these businesses can continue
to grow and profit."
About HobbyLink Japan
Established in 1995, HobbyLink Japan distributes Japanese and
international-brand plastic models, toys and figures to consumers
and resellers around the world through its web sites at hlj.com and
hlj.co.jp. The company also wholesales imported hobby products in
Japan through its Beaver
Corporation subsidiary.
Today, more than 30,000 companies and subsidiaries depend on
NetSuite to run complex, mission-critical business processes
globally in the cloud. Since its inception in 1998, NetSuite has
established itself as the leading provider of cloud-based
financials/enterprise resource planning (ERP) and omnichannel
commerce software applications for businesses of all sizes. Many
FORTUNE 100 companies rely on NetSuite to accelerate innovation and
business transformation. NetSuite continues its success in
delivering the best cloud business management software to
businesses around the world, enabling them to lower IT costs
significantly while increasing productivity, as the global adoption
of the cloud accelerates.
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handle for real-time updates.
For more information about NetSuite, please
visit www.netsuite.com.
For more information about NetSuite K.K., please
visit www.netsuite.co.jp.
NOTE: NetSuite and the NetSuite logo are registered service
marks of NetSuite Inc. Third-party trademarks mentioned are the
property of their respective owners.
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SOURCE NetSuite Inc.