WAUKESHA, Wis., May 21, 2020 /PRNewswire/ -- When social
distancing and shelter-in-place orders are creating unique business
challenges, Generac Power Systems is offering dynamic new solutions
for homeowners that redefine the customer experience. By
implementing a virtual appointment and a touchless inspection
program in the face of the COVID-19 pandemic, Generac is taking the
appropriate steps to minimize contact as well as disruptions that
may occur in providing its products and installations to
customers.
There are typically three steps involved for a homeowner to
secure backup power: the appointment, the installation and the
inspection. After collaborating with the NFPA (National Fire
Protection Association), IAEI (International Association of
Electrical Inspectors) and ICC (International Code Council),
Generac developed a virtual home inspection program and checklist
that addresses all three steps and can be utilized in areas where
inspections may not be available or may be significantly
delayed.
By offering a functional solution for inspections that can be
deployed during the social distancing timeframe, Generac and its
dealer network are building on their market-leader position. With
the ability to consult with the homeowner for clean energy as well
as automatic home standby power solutions, the company has
proactively addressed a common and critical concern for homeowners
seeking to acquire a backup power solution.
"Without a reliable power supply, life at home can be
tumultuous. We've seen significant increases in requests for our
products and services as the pandemic has kept more people inside,
ever more aware of their reliance on the home's ability to keep
itself powered," said Jake Thomas,
Director of Global Service Operations with Generac Power
Systems.
Bob Cramer, Technical
Applications Manager at Generac, has been specializing in
installation and code issues since 2006. Cramer says he's trained
thousands of contractors, installers and inspectors on products,
code and installation practices, adding: "We knew that to keep
essential businesses moving, we needed to virtualize our contact
with homeowners. Successfully setting up an effective remote
appointment and inspection process took remarkable teamwork, but
it's worth it to keep everyone safe and prepared."
The free virtual appointment and touchless inspections will
identify the necessary technical inputs and specifications normally
obtained through the on-site, in-home inspection process, but will
be largely conducted through real time video chat technologies
whereby the backup power expert will facilitate a step-by-step
conversation with the homeowner. From properly sizing the correct
backup solution for the home to a checklist to expedite inspection,
this new virtual process re-instills peace of mind and prevents
risk of COVID-19 transmission.
To find out much more about Generac's Clean Energy Solutions and
Backup Generators virtual appointments, please visit
www.generac.com.
MEDIA CONTACT: Ashley
Kast: akast@punch-pr.com | 608-633-2404
About Generac
Generac Power Systems, Inc. (NYSE:
GNRC) is a leading global supplier of backup power and prime power
products, systems, engine-powered tools, and solar energy storage
systems. In 1959, our founder was committed to designing,
engineering and manufacturing the first affordable backup
generator. More than 60 years later, the same dedication to
innovation, durability and excellence has resulted in the company's
ability to expand its industry-leading product portfolio into homes
and small businesses, on job sites, and in industrial and mobile
applications across the globe. Generac offers single engine backup
and prime power systems up to 2 MW and paralleled solutions up to
100 MW, and uses a variety of fuel sources to support power needs
for our customers. Generac hosts Power Outage Central, the
definitive source of U.S. power outage data, at
Generac.com/poweroutagecentral. For more information about Generac
and its products and services, visit Generac.com.
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SOURCE Generac Power Systems, Inc.