MEMPHIS,
Tenn., Nov. 15, 2023 /PRNewswire/ -- First
Horizon Corporation, (NYSE: FHN or "First Horizon") is proud to
announce that the company has been named a winner of a 2023 Webex
Champion Award.
The Webex Champion Awards recognize customers who are excelling
at hybrid work, customer experience, leading innovation, and
empowering collaboration with Webex. To determine the 2023 winners,
a panel of Cisco executives reviewed entries using multiple
criteria, including quantifiable metrics, out-of-the-box thinking,
and ability to address customer and partner needs.
First Horizon received the 2023 WebexOne Champion Award for
Customer Experience Extraordinaire. The award recognizes a company
that leverages Webex Contact Center solutions to reimagine the
customer journey and create customer delight. The company was
recognized and received the award at WebexOne 2023, the
preeminent destination for experiencing the transformative power of
AI and driving the future of hybrid work and customer
experience.
"Webex's annual Champion Awards recognize the customers who are
reimagining hybrid work and customer experience to pioneer change
in their organizations," said Aruna
Ravichandran, Webex SVP and Chief Marketing & Customer
Officer. "Webex is proud to recognize our incredible customers that
are driving transformation and innovation in the evolving hybrid
work and customer experience landscape."
"First Horizon is committed to providing an excellent customer
experience to our clients and colleagues. The cloud contact center
solution we utilized from Webex enabled us to significantly
increase our self-service rate which allow our agents to better
serve our clients" commented First Horizon's Chief Operations
Officer Tammy LoCascio.
More information about First Horizon as a Webex Champion Award
can be found here.
About First Horizon
First Horizon Corp. (NYSE:
FHN), with $82.5 billion in assets as
of September 30, 2023, is a leading regional financial
services company, dedicated to helping our clients, communities and
associates unlock their full potential with capital and counsel.
Headquartered in Memphis, TN, the
banking subsidiary First Horizon Bank operates in 12 states across
the southern U.S. The Company and its subsidiaries offer
commercial, private banking, consumer, small business, wealth and
trust management, retail brokerage, capital markets, fixed income,
and mortgage banking services. First Horizon has been recognized as
one of the nation's best employers by Fortune and Forbes magazines
and a Top 10 Most Reputable U.S. Bank. More information is
available at www.FirstHorizon.com.
About Webex by Cisco
Webex is a leading provider of cloud-based collaboration
solutions which includes video meetings, calling, messaging,
events, customer experience solutions like contact center and
purpose-built collaboration devices. At Webex, we start with people
and their experiences first. This focus on delivering inclusive
collaboration experiences fuels our innovation, which leverages AI
and Machine Learning, to remove the barriers of geography,
language, personality, and familiarity with technology. Our
solutions are underpinned with security and privacy by design. We
work with the world's leading business and productivity apps –
delivered through a single application and interface. Learn more at
webex.com.
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SOURCE First Horizon Corporation