webMethods Debuts Comprehensive Solution for Optimizing Payments Processing at SIBOS 2005
September 05 2005 - 9:00AM
PR Newswire (US)
webMethods Payments Monitoring Continuously Measures KPIs to Help
Banks Meet Customer Expectations While Improving Payments Business
COPENHAGEN, Denmark, Sept. 5 /PRNewswire/ -- webMethods Inc.
(NASDAQ:WEBM), a leading business integration and optimization
software company, today debuted webMethods Payments Monitoring(TM),
a new solution designed to help wholesale banks and other financial
institutions transform their corporate payments operations into
more predictable, customer-centric and profitable business units.
By enabling the automatic monitoring of the entire payments process
in real-time, webMethods Payments Monitoring delivers immediate
enhancements in a financial institution's ability to meet customer
service level commitments while helping them achieve continuous
process improvements. The announcement was made in conjunction with
webMethods' significant presence at SIBOS 2005, the world's premier
financial services event, where the company is showcasing a variety
of industry-leading capabilities that currently enable more than
135 financial institutions to meet some of their most
business-critical challenges. Confronted with increasing global
competition for corporate payments customers, webMethods Payments
Monitoring helps wholesale banks address their simultaneous need to
reduce operating costs through automation, consistently deliver on
their customer promises, and develop greater differentiation in
their products and services. As Susan Feinberg of TowerGroup, a
leading financial services analyst firm, defines the situation,
"Corporate and institutional customers expect banks to execute
their payments flawlessly. That has become the minimum requirement
in order to stay in the game. With the growing demand from
customers for real-time visibility into the payments process, banks
must implement solutions that ensure that transactions and the
associated payment information are handled in an efficient,
accurate and timely manner throughout the entire processing cycle."
webMethods Payments Monitoring fulfills these requirements by
providing wholesale banks with the comprehensive ability to reduce
transaction costs, provide best-in-class customer service and
deliver new customer-specific services. A key differentiator is the
enhanced visibility and predictability that helps banks avoid
financial penalties by continuously measuring adherence to
important customer-specific Key Performance Indicators (KPIs). The
predictive analytics built into the solution can even be used to
proactively alert users to potential issues through the use of
patent-pending "fingerprinting" technology that dynamically
compares current service-level trends with previously incurred
violations. This enhanced, real-time process monitoring can also be
used deliver additional customer benefits, such as the ability for
end-users to immediately determine payment status, which provides
corporate customers with greater control over the execution of
these transactions while allowing banks the opportunity to assess
additional fees as a result. "By taking advantage of the proven
technology of our flagship product suite, webMethods Fabric(TM),
we're now able to offer the industry's most comprehensive solution
for monitoring and optimizing payments processing," said Deborah
Rosen, executive vice president, Worldwide Marketing, webMethods
Inc. "Already, one of our banking customers is using webMethods to
manage annual payment volume of nearly US$3 trillion with greater
precision, efficiency and control than previously possible.
Operations of this scope underscore the need for automatic
monitoring and a mechanism to enable process improvement. The
real-time visibility and feedback offered by webMethods Payments
Monitoring more than meets these requirements as it provides
wholesale banks with the integrated ability to fully optimize and
differentiate their business." Built on the service-oriented
architecture (SOA) enabled by webMethods Fabric, webMethods
Payments Monitoring is a comprehensive solution that leverages and
extends existing payments infrastructure to deliver increased
agility and adaptability. More specifically, the new solution
brings together process integration, automation and monitoring
within a unified solution suite so that wholesale banks can take
advantage of a closed-loop approach for more readily achieving
continuous process improvements across their most critical
operations. The solution also features full support for Society for
Worldwide Interbank Financial Telecommunication (SWIFT) and
Automated Clearing House (ACH) transactions to further simplify the
task of managing, automating and streamlining real-time payments
processes that span a variety of disparate systems. As a complete
solution suite, webMethods Payments Monitoring offers all of the
most essential features needed by banks looking to secure optimal
performance from their payments businesses: * Process Design and
Modeling - Provide users with the ability to eliminate fragmented
and redundant steps within the end-to-end payments process by
visually mapping, modeling and testing the real-time interaction of
systems and users. * Straight-Through Processing - Increase
operational efficiency while eliminating errors through the
extended use of process automation and robust, SOA-based system
integration to further streamline operations. * Real-time and
Predictive Monitoring - Improve achievement of customer service
commitments with real-time, predictive monitoring that allows
institutions to proactively address and resolve service-level
issues. * Executive Dashboard - More effectively manage the entire
payments processing life-cycle via real-time access to key
performance indicators. * Integrated Compliance Management -
Support achievement of compliance requirements with predefined
exception management processes incorporating human workflows,
documented audit trails and automated alerts to suspicious
activities. * Customer Self-Service - Promote customer loyalty
through the introduction of web-based, self-service tools that
empower users to more directly manage and monitor their payments
processes. Pricing and Availability webMethods Payments Monitoring
is available immediately with pricing available directly from
webMethods. Further information can be found by visiting
http://www.webmethods.com/payments. About webMethods, Inc.
webMethods (NASDAQ:WEBM) provides business integration software to
integrate, assemble and optimize available IT assets to drive
business process productivity. webMethods delivers an innovative,
enterprise-class business integration platform that incorporates
proven integration technology with next generation capabilities
into one interoperable set of tools that delivers a unique
combination of efficiency, agility and control. webMethods combines
industry leadership with a zealous commitment to customers to
deliver tangible business value to more than 1,300 global
customers. webMethods is headquartered in Fairfax, Va., with
offices throughout the U.S., Europe, Asia Pacific and Japan. More
information about the company can be found at
http://www.webmethods.com/. The webMethods name and logo are
registered trademarks, and webMethods Fabric and webMethods Payment
Monitoring are trademarks, of webMethods, Inc. in the United States
of America and certain other countries. All other marks mentioned
are trademarks or service marks of their respective companies.
DATASOURCE: webMethods, Inc. CONTACT: John Conley of webMethods,
+1-703-460-5996, or ; or Nicola Males of webMethods UK,
44-1784-221623, or Web site: http://www.webmethods.com/
http://www.webmethods.com/payments
Copyright
Webmethods (NASDAQ:WEBM)
Historical Stock Chart
From Jul 2024 to Aug 2024
Webmethods (NASDAQ:WEBM)
Historical Stock Chart
From Aug 2023 to Aug 2024