Office Depot Unveils ‘powered by CompuCom’ to Provide SMBs with Scalable Technology and Service Solutions
August 10 2020 - 9:00AM
Business Wire
Services Include IT Solutions for SMBs, Service
Desk in a Box, One Time Installation, IT Asset Disposition,
Device-as-a-Service, On-site Support and Professional Services
Office Depot and CompuCom, both wholly owned subsidiaries of The
ODP Corporation (NASDAQ:ODP), a leading provider of business
services, products and digital workplace technology solutions
through an integrated B2B distribution platform, today unveiled
“powered by CompuCom,” a portfolio of IT hardware and service
solutions for small and medium businesses (SMBs). Powered by
CompuCom provides a broad collection of easy-to-use and scalable
technologies needed by SMBs to support a truly digital
workplace.
This press release features multimedia. View
the full release here:
https://www.businesswire.com/news/home/20200810005172/en/
“The pandemic is causing small business owners to identify new
solutions for their IT operations so that they can keep business
going,” said Stephen Mohan, executive vice president of business
solutions division for Office Depot. “We created powered by
CompuCom to give our customers the freedom to choose the services
and technology that best fit their business needs.”
Powered by CompuCom provides SMBs with scalable technology and
services solutions delivered by CompuCom, a leading provider of
managed digital workplace services. The new portfolio can help
customers evolve with the fast-changing business environment to
better assess, acquire, deploy and manage their IT in a
post-pandemic world.
“The Future of Work is here, and we intend to be at the
forefront of helping SMBs focus their resources on managing their
business and not their IT,” said Mick Slattery, president of
CompuCom. “We are committed to providing them with the technologies
and services they need to scale their IT operations and redefine
their digital platforms.”
Powered by CompuCom currently has seven main offerings,
available as stand-alone or bundled solutions, for businesses with
50 - 1,500 end-users, including:
- IT Solutions for SMBs: Business technology solutions
that leverage the Microsoft Suite of Tools (Office 365, Windows 10,
Data Protection, Cybersecurity and more) coupled with CompuCom's
support desk services such as rapid incident resolution, software
optimization and 9-5 Toll Free Call Support alongside 24/7 Remote
Chat
- Service Desk in a Box: Around the clock remote IT
support that includes hardware and software service request
management, incident management, knowledge management, self-service
and reporting
- One Time Installation: The design, installation and
testing of completely new technology solutions including hardware,
software and network connectivity deployments
- IT Asset Disposition: Scalable, secure and eco-conscious
disposal of obsolete or unwanted IT equipment. By streamlining the
disposition of IT assets, SMBs can maximize the recoupment of IT
asset value while lowering cost and their e-waste footprint
- Device-as-a-Service: A modern service model that
eliminates the complexities of managing endpoints by providing the
right hardware products coupled with support and end-to-end
lifecycle management services for a predictable monthly fee
- On-site Support: Dispatch based support for Hardware
Break Fix, Software Break Fix, IMACD and Smart Hands Support
- Professional Services: Value-based IT assessments for
remote work including security, networks, desktop and third-party
collaboration & productivity applications and tools
Powered by CompuCom services have already helped small
businesses implement or improve their digital workplace, including
Dr. Zandraetta Tims-Cook, Physician and founder of Faebris, an
Atlanta, Georgia-based infectious disease healthcare practice and
Dennis McFadden, a managing partner at Platinum Coating, a
Charlotte, North Carolina-based Commercial Fire-Stopping,
Fire-Proofing and Painting Company.
Dr. Tims-Cook stated, “As a physician, I clearly know medicine,
but launching a multi-office healthcare operation in the midst of a
pandemic was a completely different beast. Working with powered by
CompuCom, I was able to secure not only hardware and software that
was virtually non-existent in the retail market, but they also set
up and installed our entire IT operation in less than a week so we
could take on our first patients in the midst of the crisis.”
McFadden said, “We had no control over the unending business
challenges to hit our operations when the pandemic hit. Powered by
CompuCom enabled us to rapidly deploy advanced technologies and
services to ensure we had the most flexible and adaptive workplace
possible.”
Small business owners can submit their contact information here
for an Office Depot representative to contact them to learn more
about powered by CompuCom.
About Office Depot
Office Depot, LLC is a wholly owned subsidiary of The ODP
Corporation (NASDAQ:ODP), a leading provider of business services,
products and digital workplace technology solutions to small,
medium and enterprise businesses. Through its banner brands Office
Depot® and OfficeMax®, as well as others, the company offers its
customers the tools and resources they need to focus on their
passion of starting, growing and running their business through
over 1,200 stores, an online presence and thousands of dedicated
sales professionals. For more information, visit
news.theodpcorp.com and follow @officedepot on Facebook, Twitter
and Instagram.
About CompuCom
CompuCom is a wholly owned subsidiary of The ODP Corporation
(NASDAQ:ODP), providing end-to-end managed workplace services,
infrastructure modernization and digital consulting to enable the
digital workplace for enterprise, midsize and small businesses. For
more information, visit compucom.com.
The ODP Corporation and Office Depot are trademarks of The
Office Club, Inc. OfficeMax is a trademark of OMX,Inc. CompuCom is
a registered trademark of CompuCom Systems, Inc. ©2020 Office
Depot, LLC. All rights reserved. Any other product or company names
mentioned herein are the trademarks of their respective owners.
View source
version on businesswire.com: https://www.businesswire.com/news/home/20200810005172/en/
Danny Jovic Office Depot Danny.Jovic@officedepot.com Arthur
Bailey CompuCom Arthur.Bailey@compucom.com
ODP (NASDAQ:ODP)
Historical Stock Chart
From Jun 2024 to Jul 2024
ODP (NASDAQ:ODP)
Historical Stock Chart
From Jul 2023 to Jul 2024