Origin Bank Gains Lending Efficiency and an Improved Customer Experience With nCino
September 22 2020 - 7:30AM
nCino, Inc. (NASDAQ: NCNO), a pioneer in cloud banking and digital
transformation solutions for the global financial services
industry, today announced that $5.3 billion-asset Origin Bank has
implemented the nCino Bank Operating System to create better
efficiency in its loan origination process and a more streamlined
client experience through enhanced digital engagement capabilities.
Headquartered in Choudrant, Louisiana and serving communities
throughout Louisiana, Texas and Mississippi, Origin Bank places a
strong focus on client service. Origin recognized that in a
competitive banking landscape with numerous options for clients to
choose from, it needed a strong digital presence to meet existing
and future clients’ needs and expectations. By implementing nCino’s
Commercial Banking Solution and Customer Engagement Solution,
Origin has been able to achieve a more streamlined and efficient
process internally, as well as improve its client experience by
simplifying workflows, increasing transparency and providing
additional options for its clients to interact with the Bank
digitally.
“Origin’s vision statement is to combine the power of trusted
advisors with innovative technology to build unwavering loyalty by
connecting people to their dreams,” said Lance Hall, president and
chief executive officer of Origin Bank. “Our ability to deliver a
personalized experience that is both easy and fast on a client’s
preferred digital channel will be key to fulfilling this vision. By
implementing technologies, such as nCino, that fundamentally change
the way we operate, we can continually improve the experience we
provide our clients when they interact with Origin Bank – whether
in-person, by phone or online.”
“In an instant, COVID-19 significantly altered the operating
model for most businesses, including ours. As our physical
locations were forced to close lobbies to the general public for
health and safety reasons, most of our clients found themselves
relying on digital channels to conduct their daily transactions,”
said Corey LeBlanc, chief digital and innovation officer. “Our
investment in digital has assisted us greatly during this difficult
time, and nCino has been instrumental in helping us quickly and
efficiently aid our small business clients to get back to being the
engine that drives our economy.”
“Origin Bank’s approach to digital transformation was not to
become a digital-only bank, but rather to be a community bank that
empowers its clients to be financially healthy and in control of
their lives on whatever interaction channel they choose,” said Paul
Clarkson, EVP of community and regional banking at nCino. “We’re
incredibly proud that we’ve been able to partner with Origin by
providing an innovative platform that helps them deliver an
extraordinary client experience and create new efficiencies through
internal resources and processes.”
About nCinonCino (NASDAQ: NCNO) is the
worldwide leader in cloud banking. The nCino Bank Operating
System® empowers financial institutions with scalable
technology to help them achieve revenue growth, greater efficiency,
cost savings and regulatory compliance. In a digital-first world,
nCino's single digital platform enhances the employee and client
experience to enable financial institutions to more effectively
onboard new clients, make loans and manage the entire loan life
cycle, and open deposit and other accounts across
lines of business and channels. Transforming how financial
institutions operate through innovation, reputation and speed,
nCino works with more than 1,100 financial institutions globally,
whose assets range in size from $30 million to more than $2
trillion. For more information, visit: www.ncino.com.
About Origin BankOrigin Bank is headquartered
in Choudrant, Louisiana and is a wholly-owned subsidiary of the
financial holding company, Origin Bancorp, Inc. (OBNK). Chartered
in Louisiana more than a century ago, Origin Bank provides a broad
range of financial services to small and medium-sized businesses,
municipalities, high net-worth individuals and retail clients from
over 40 banking centers located from Dallas/Fort Worth, Texas
across North Louisiana to Central Mississippi, as well as in
Houston, Texas. Member FDIC. To learn more, visit Origin Bank’s
website at www.origin.bank.
MEDIA CONTACTS |
|
|
Claire Sandstrom, nCino |
|
Natalia Moose, nCino |
+1 646.520.0710 |
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+1 910.248.4602 |
csandstrom@mww.com |
|
natalia.moose@ncino.com |
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