Manhattan Active® Point of Sale Unveils the Next Generation of Store Associate Experience
January 14 2024 - 9:01AM
Business Wire
Manhattan Associates Inc. (NASDAQ: MANH) today announced
significant enhancements to its Manhattan Active® Point of Sale
(POS) application designed to meet the dynamic needs of modern
store associates. The refreshed store app includes embedded
clienteling capabilities to convert sales and enhance service,
ultra-fast checkout, and the ability to work offline without
requiring an in-store server.
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Manhattan Active Point of Sale is a cloud
native solution that runs on Windows, iOS, and Android and offers
full app extensibility (Photo: Business Wire)
Today’s digital native shopper creates both additional
complexity and opportunity for the store associate. With a
commitment to continuous innovation, Manhattan continues to partner
with its customers to make sure store associates are well equipped
to maximize their store’s potential. Part of the industry leading
Manhattan Active Omni suite of unified commerce solutions,
Manhattan’s new store app seamlessly blends the four critical
elements of Customer, Catalog, Cart, and Fulfillment to empower
store associates to maximize sales and service.
As a part of Manhattan’s cloud-native point of sale, the store
app has been refreshed to handle the instability that is common of
store network connectivity with elegance. With a focus on
simplicity, the app monitors network connection stability and takes
action in the background to insulate the associate from everything
from intermittent dropped packets to full connection loss.
Additionally, the app retains key data in-memory on the device to
provide ultra-fast item scan and checkout flows, ensuring maximum
in-store sales conversion.
“In a retail environment that places a premium on serving the
customer as gracefully and efficiently as possible, having a point
of sale that maximizes omnichannel selling and service while
rolling with the punches of the store network is quickly becoming
table stakes,” said Robby Dewling, director, Product Management at
Manhattan Associates. “Manhattan Active Point of Sale’s omnichannel
customer view and advanced engagement tools allow associates to
personalize interactions and craft memorable shopping
experiences.”
“These latest enhancements serve to underline our commitment to
innovation and the people-first design process that underpins and
differentiates our solutions and approach. Many of these functional
and technical enhancements were designed in close collaboration
with our Manhattan Active Point of Sale customer community, some of
retail’s most forward-thinking omnichannel sellers,” Dewling
added.
The Manhattan Active store app runs on Windows, iOS and Android
and offers full app extensibility, allowing retailers to
personalize the layout and experience for their brand.
About Manhattan Associates
Manhattan Associates is a global technology leader in supply
chain and omnichannel commerce. We unite information across the
enterprise, converging front-end sales with back-end supply chain
execution. Our software, platform technology and unmatched
experience help drive both top-line growth and bottom-line
profitability for our customers.
Manhattan Associates designs, builds and delivers leading edge
cloud and on-premises solutions so that across the store, through
your network or from your fulfillment center, you are ready to reap
the rewards of the omnichannel marketplace. For more information,
please visit www.manh.com.
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version on businesswire.com: https://www.businesswire.com/news/home/20240114540783/en/
Press: Devika Goel Manhattan Associates 470-435-1566
dgoel@manh.com
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