ININ Interactive Intelligence Grp., Inc.

Interactive Intelligence Inc. (Nasdaq:ININ), a global developer of business communications software, received Customer Inter@ction Solutions Magazine's 2006 Product of the Year award for the company's contact center automation software, Customer Interaction Center� (CIC). Interactive Intelligence was honored with the award for demonstrating excellence in technological advancement and application refinements, according to Nadji Tehrani, executive group publisher and editor-in-chief of Customer Inter@ction Solutions Magazine. "Interactive Intelligence has proven its commitment to solutions that benefit the customer experience, as well as solutions that provide a return on investment for the companies that use them,� Tehrani said. �CIC accomplishes this through its open, unified architecture, and its ability to support both contact center agent and business user applications on the same scalable platform.� CIC was first released in 1997 as a standards-based, unified communications software suite designed to eliminate the cost and complexity introduced by individual point products. The software provides multi-channel inbound and outbound contact center automation and enterprise IP telephony capabilities for organizations of all types and sizes, including large, multinational companies. �Unlike many vendors that assemble a �unified� solution through third-party acquisitions and partnerships, we built CIC from the ground up with inherent applications running on the same platform,� said Joseph A. Staples, senior vice president of worldwide marketing for Interactive Intelligence. �So, instead of investing in costly integration projects and ongoing multi-vendor maintenance contracts, our customers can focus on their core competencies. We�re very grateful for this award, which we hope further draws attention to the fact that not all �unified� solutions are created equal.� CIC is sold through the Interactive Intelligence global channel of more than 250 value-added resellers, and through the company�s direct sales force. For more information about CIC, visit http://www.inin.com/Products/cic/cic.asp. Customer Inter@ction Solutions Magazine�s Product of the Year award recipients are selected by magazine editors based on application submissions, which require the release of a new or upgraded product within the past 12 months. A complete list of Product of the Year award winners was published in the January and February 2007 issues of Customer Inter@ction Solutions Magazine, which can be accessed online at http://www.cismag.com. Customer Inter@ction Solutions Magazine is published by Technology Marketing Corp. (TMC), also responsible for INTERNET TELEPHONY, SIP Magazine, IMS Magazine, and TMCnet (http://www.tmcnet.com), a leading online source of news and articles for the communications and technology industries. TMCnet is ranked among the top�3,000 sites in the world by alexa.com, a company that ranks Web sites by their traffic levels (neither alexa.com nor amazon.com is affiliated with TMCnet). TMCnet serves more than one million�unique visitors each month. About Interactive Intelligence Interactive Intelligence Inc. (Nasdaq:ININ) is a global provider of business communications software and services for contact center automation and enterprise IP telephony. The company was founded in 1994 and has more than 2,500 customers worldwide. Recent awards include the 2006 Network World 200, CRM Magazine�s 2006 Rising Star Excellence Award, Network Computing Magazine�s 2006 Well-Connected Award, and Software Magazine�s 2006 Top 500 Global Software and Services Companies. Interactive Intelligence employs approximately 500 people and is headquartered in Indianapolis, Indiana. The company has five global corporate offices, with additional sales offices throughout North America, Europe and Asia Pacific. Interactive Intelligence can be reached at +1 317.872.3000 or info@inin.com; on the Net: http://www.inin.com. This release contains certain forward-looking statements that involve a number of risks and uncertainties. Factors that could cause actual results to differ materially are described in the company's SEC filings. Interactive Intelligence Inc. is the owner of the marks INTERACTIVE INTELLIGENCE, its associated LOGO and numerous other marks. All other trademarks mentioned in this document are the property of their respective owners.