Ace Hardware Selects VusionGroup’s Innovative Solutions to Enhance Retail Experience
August 07 2024 - 11:45AM
Business Wire
The strategic collaboration aims to impact
store efficiency and maintain high customer service standards
through VusionGroup’s digital shelf label and cloud
technologies.
VusionGroup (VU - FR0010282822) announced today a new
partnership with Ace Hardware to integrate their advanced digital
shelf label (DSL) technology across Ace Hardware stores. Amongst
the first adopters of full-store DSL implementations in the DIY
industry, Ace Hardware aims to enhance both customer-experience and
deliver operational efficiencies across its extensive retail
network.
Ace Hardware, celebrating its 100th anniversary this year, is
renowned for its exceptional customer service and expansive
presence in the DIY retail space, with over 5,000 locations across
the United States. By selecting VusionGroup as their exclusive
partner for store digitalization, Ace Hardware underscores its
commitment to maintaining high standards of customer service while
embracing modern technological advancements to further support
franchise owners.
Ace Hardware opted for VusionGroup for its constant innovation
and impactful, tech-driven solutions designed for shoppers and
associates. VusionGroup’s groundbreaking DSLs operating VusionOX,
the Group’s Bluetooth-based (BLE) IoT operating system, will
integrate with VusionCloud, the IoT cloud management software. The
DSLs enable Ace Hardware to update pricing at the store level, in a
matter of seconds, for error-free and hassle-free pricing
management. Through digitalizing the shelf edge, Ace’s managers and
associates can be more agile, responsive, and accurate, while also
spending more time engaging with customers. Additionally, Ace
Hardware can significantly enhance store operations. The
VusionCloud platform enables the leading DIY retailer to track,
monitor, and manage digital price tags and IoT devices remotely,
streamlining processes. Moreover, LEDs installed on each DSL offer
expanded use for in-store picking, put to light, pick to light, and
wayfinding for associates and customers alike. The combined
benefits of BLE technology, flashing LED’s at the shelf edge, and
Cloud-based IoT management improve the in-store experience, boost
overall store performance, and contribute to increased
profitability.
With continued expansion of its footprint in the DIY sector,
this partnership with VusionGroup positions Ace Hardware to scale
its technological capabilities in tandem with its physical growth,
ensuring consistency and quality across all locations. The
partnership also offers continued exploration and future deployment
of VusionGroup’s full suite of world-class solutions, including out
of stock detection, planogram compliance technologies, and in-store
retail media.
"One of Ace Hardware’s objectives in selecting VusionGroup was
to ensure that we had the support and structure for our retailers
to be successful," commented Eric Webb, Director of Store
Systems and Operations, Ace Hardware. "By automating pricing
capabilities and the efficiencies gained with LED integration into
our technology, we can maintain the high level of customer service
our brand is known for, while simultaneously streamlining
operations at every level."
"We are honored to partner with Ace Hardware, a pioneer in DIY
retail, especially during their centennial celebration year," said
Philippe Bottine, CEO Americas & Group Deputy CEO of
VusionGroup. "This partnership is a testament to our shared vision
for excellence in retail. By joining forces with Ace Hardware, we
are not only expanding VusionGroup's presence in North America but
also collaborating with the thought-leaders and innovators who are
shaping the future of the industry.”
About Ace Hardware
Ace Hardware Corporation is a globally recognized hardware
retailer that operates more than 5,000 stores around the world,
with a total annual revenue of approximately $6.9 billion. Known
for its commitment to providing high-quality home improvement and
gardening products, Ace Hardware prides itself on a legacy of
convenience, reliability, and expertise in customer service.
Frequently ranked as one of America’s favorite home improvement
stores, Ace Hardware’s network of independent retailers ensures
personalized service and community involvement known as ‘The
Helpful Place.’ For more information, please visit
www.acehardware.com.
About VusionGroup
VusionGroup (ex- SES-imagotag) is the global leader in the
digitalization solutions for commerce, serving over 350 large
retailer groups around the world in Europe, Asia and North America.
The Group develops technologies that create a positive impact on
society by enabling sustainable and human-centered commerce.
By leveraging our IoT & Data technologies, we empower
retailers to re-imagine their physical stores into efficient,
intelligent, connected, and data-driven assets. We unlock higher
economic performance, facilitate seamless collaboration across the
value chain, enhance the shopping experience, create better jobs,
cultivate healthier communities, and significantly reduce waste and
carbon emissions.
VusionGroup consist of six families of solutions, harnessing the
full potential of IoT, Cloud, Data, and artificial intelligence
(AI) technologies, at the service of the modernization of commerce:
SESimagotag (ESL & Digital Shelf Systems), VusionCloud, Captana
(computer vision and artificial intelligence platform), Memory
(data analytics), Engage (retail media and in-store advertising),
and PDidigital (logistics and industrial solutions).
VusionGroup supports the United Nations’ Global Compact
initiative and has received in 2023 the Platinum Sustainability
Rating from EcoVadis, the world’s reference of business
sustainability ratings.
VusionGroup is listed in compartment A of Euronext™ Paris and
member of the SBF120 Index. Ticker: VU – ISIN code: FR0010282822 –
Reuters: VU.PA – Bloomberg: VU.FP
www.vusion.com
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Ronald Margulis RAM Communications 908-272-3930
ron@rampr.com
VusionGroup (EU:VU)
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