DALLAS, June 4, 2018 /PRNewswire/ -- Southwest
Airlines Co. (NYSE: LUV) announced today the release of the
2017 Southwest Airlines One Report. This comprehensive report uses
an integrated approach to detail Southwest's financial performance,
citizenship efforts, and key milestones that occurred in 2017.
"The One Report is our opportunity to celebrate Southwest's
dedication to the triple bottom line of Performance, People, and
Planet," said Gary C. Kelly,
Chairman of the Board and Chief Executive Officer. "Southwest takes
great pride in how we care for our Employees, Customers,
Shareholders, and Communities. The One Report helps us bring to
life our Purpose of connecting People to what's important in their
lives through friendly, reliable, and low-cost air travel, and we
are excited to share it."
Highlights from the 2017 Southwest Airlines One Report
include:
Performance:
- Ranked #1 in Customer Satisfaction by the U.S. Department of
Transportation (DOT)1
- Celebrated 45 consecutive years of profitability
- Returned approximately $1.9
billion to Shareholders through share repurchases and
dividends
People:
- Gave more than $37 million total
corporate monetary, in-kind, and ticket donations
- Served more than 130 million Customers, an all-time annual
record
- Employees earned $543 million in
profitsharing for 2017
Planet:
- Refurbished and resold more than 200,000 pounds of electronic
equipment
- Diverted 3,737 tons of waste from landfills through recycling
and energy recovery efforts
- Saved 8.5 million gallons of fuel in 2017 by refining our fuel
planning calculations and flight planning procedures
To view the full 2017 Southwest Airlines One Report, including a
video message from Gary Kelly,
please visit Southwestonereport.com.
Southwest's dedication to corporate social responsibility and
global citizenship was further demonstrated when Southwest was
named one of the 100 Best Corporate Citizens by Corporate
Responsibility Magazine for 2018. This list is derived from
publicly available data from the Russell 1000 companies and further
celebrates Southwest's dedication to citizenship efforts throughout
2017.
1Source: Air Travel Consumer Reports. Rankings are
based on complaints filed with the DOT per 100,000 passengers
enplaned.
2A revenue ton mile is one ton of revenue traffic
(passenger and cargo) transported one mile.
ABOUT SOUTHWEST AIRLINES CO.
In its 47th year of service, Dallas-based Southwest Airlines Co.
(NYSE: LUV) continues to differentiate itself from other air
carriers with exemplary Customer Service delivered by more than
57,000 Employees to a Customer base topping 120 million passengers
annually, in recent years. Southwest became the nation's largest
domestic air carrier in 2003 and maintains that ranking based on
the U.S. Department of Transportation's most recent reporting of
domestic originating passengers boarded. During peak travel
seasons, Southwest operates more than 4,000 weekday departures
among a network of 100 destinations in the United States and 10 additional countries.
Southwest has announced its intention to sell tickets in 2018 for
service to Hawaii, subject to
requisite governmental approvals.
Southwest coined Transfarency® to describe its
purposed philosophy of treating Customers honestly and fairly, and
low fares actually staying low. Southwest is the only major U.S.
airline to offer bags fly free® to everyone (first
and second checked pieces of luggage, size and weight limits apply,
some carriers offer free checked bags on select routes or in
qualified circumstances), and there are no change fees, though fare
differences might apply.
As launch customer of the Boeing 737 MAX 8 in North America, the Company operates the
largest fleet in the world of Boeing aircraft, all of which are
equipped with satellite-based WiFi. Customers who connect to the
WiFi network may use their personal devices to view on-demand
movies and television shows, as well as nearly 20 channels of free,
live TV.
With a bold new look first unveiled in 2014, Southwest is
progressing through a multi-year refresh of its fleet to showcase
the carrier's Heart: a new logo, aircraft livery, interior
design featuring new seats, Employee-designed uniforms, and an
updated airport experience, all of which showcase a dedication of
Southwest Employees to connect Customers with what's important in
their lives.
From its first flights on June 18,
1971, Southwest Airlines launched an era of unprecedented
affordability in air travel described by the U.S. Department of
Transportation as "The Southwest Effect," a lowering of fares and
increase in passenger traffic wherever the carrier serves. With 45
consecutive years of profitability, Southwest is one of the most
honored airlines in the world, known for a triple bottom line
approach that contributes to the carrier's performance and
productivity, the importance of its People and the communities they
serve, and an overall commitment to efficiency and the planet. The
2017 Southwest Airlines One Report can be found at
southwestonereport.com.
Book Southwest Airlines' low fares online at Southwest
Airlines or by phone at 800-I-FLY-SWA.
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SOURCE Southwest Airlines Co.