Cisco Announces New Chief Sales and Marketing Officer and New Chief Customer Experience Officer
March 28 2018 - 8:45AM
Cisco (NASDAQ:CSCO) today announced that Gerri Elliott has been
named executive vice president and chief sales and marketing
officer, and Maria Martinez will serve as the company’s executive
vice president and chief customer experience officer. Elliott and
Martinez will join Cisco’s executive leadership team and serve as
executive officers of the company.
New EVP and Chief Sales and Marketing
Officer
As chief sales and marketing officer, Elliott
will align the sales and marketing organizations around the
company’s go-to-market strategy and growth opportunity. She will
also oversee Cisco’s brand and reputation in the market.
Elliott is an accomplished business leader who
has driven growth, built world-class teams, and led with vision and
inspiration throughout her career. She joins Cisco with a breadth
of leadership experience from roles at IBM, Microsoft and Juniper,
as well as various public board positions.
Elliott will join Cisco on April 30th. At that
time, as previously announced, Chris Dedicoat, EVP of Worldwide
Sales and Field Operations, will move into a senior advisory role,
taking on a number of strategic initiatives for Cisco Chairman and
CEO Chuck Robbins. Karen Walker will remain in her role as chief
marketing officer reporting to Elliott.
New EVP and Chief Customer Experience
Officer
Cisco has created a new role encompassing
services and customer success. In this role, Martinez will help
build customer loyalty and ensure customers take full advantage of
Cisco’s software, services and subscription offerings.
Martinez drives for results, leads with a clear
vision, and transforms organizations. She joins Cisco from
Salesforce where she served as president, Salesforce Customer
Success Group and Success Cloud as well as general manager,
Salesforce Latin America. She’s also held a number of leadership
positions at Microsoft, Motorola, AT&T as well as CEO of the
start-up, Embrace Networks.
Martinez joins Cisco on April 16.
“I am excited to have two phenomenal leaders,
Gerri and Maria, join Cisco’s executive leadership team,” said
Robbins. “Their collective vision and vast experience across
software, networking, services and customer success are a powerful
combination as we drive greater momentum with our customers
and partners.”
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Press Contact: Robyn
Jenkins-Blum +1 408 853
9848 rojenkin@cisco.com
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6493 amnichol@cisco.com
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Mora+1 408 527 7452marilmor@cisco.com
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