CHARLOTTE, N.C., July 20, 2017 /PRNewswire/ -- Piedmont Natural
Gas has been designated most trusted utility brand among
residential customers, according to a new report based on surveys
of customers of the nation's 129 largest utilities.
The Cogent Reports 2017 Utility Trusted Brand & Customer
Engagement: Residential study ranks utilities based on their
relationships with residential customers. Among the factors
measured are operational satisfaction, product experience and brand
trust.
Piedmont's score on Cogent's
Brand Trust Index placed it second among all natural gas utilities
nationwide and also second among all utilities. Piedmont also placed second in Cogent's 2015
study.
"We are thrilled to be recognized as the nation's second most
trusted utility brand for the second time in only three years,"
said Frank Yoho, executive vice
president and president of natural gas operations for Duke Energy.
"We strive to earn our customers' trust every day by maintaining a
safe and reliable distribution system, providing excellent customer
service and being a good community partner. We are pleased to know
that our customers are aware of these initiatives and value our
relationship."
The full report is available here.
About Piedmont Natural Gas
Piedmont Natural Gas, a North
Carolina corporation, is an energy services company whose
principal business is the distribution of natural gas to more than
a million residential, commercial, industrial and power generation
customers in portions of North
Carolina, South Carolina
and Tennessee. Piedmont provides a foundation for
establishing a broader strategic natural gas infrastructure
platform within Duke Energy to supplement and complement the
previous natural gas pipeline investments and the natural gas
business located in the Midwest.
Duke Energy is a Fortune 125 company traded on the New York
Stock Exchange under the symbol DUK. More information about the
company is available at duke-energy.com.
The Duke Energy News Center serves as a multimedia resource for
journalists and features news releases, helpful links, photos and
videos. Hosted by Duke Energy, illumination is an online
destination for stories about people, innovations, and community
and environmental topics. It also offers glimpses into the past and
insights into the future of energy.
Follow Duke Energy on Twitter, LinkedIn, Instagram and
Facebook.
Loree
Elswick
|
David
Coburn
|
Piedmont Natural
Gas
|
Luquire George
Andrews
|
704.731.4236
|
704.552.6565
|
loree.elswick@duke-energy.com
|
coburn@lgapr.com
|
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SOURCE Duke Energy