Zendesk Announces Enhanced Data Service Capabilities in Australia
July 19 2017 - 6:30PM
Business Wire
Zendesk adds data centre pod to serve expanding
customer base in Australia and New Zealand
Zendesk, Inc. (NYSE: ZEN), today announced plans to launch a new
data centre pod in Sydney to serve the needs of its rapidly growing
base of customers in Australia and New Zealand.
The expanded cloud capabilities will provide Zendesk customers
with enhanced security, resilience, and performance under a secure
Amazon Web Services (AWS) environment.
Brett Adam, vice president of engineering APAC and managing
director of Australia and New Zealand, said, “By opening a local
service under a trusted AWS environment, we’ll be able to serve our
local market more directly and with better performance.”
“This announcement continues Zendesk’s global strategy to
provide organisations with greater opportunity and increased
flexibility to serve their customers in multiple regions.”
“The expanded cloud capabilities illustrate our commitment to
the ANZ market, and the customers we work with here. We are excited
to further expand our customer base by providing an improved
service that meets their business requirements,” said Mikkel Svane,
Zendesk founder and CEO.
The Australian cloud implementation will be live from August
2017, joining Zendesk’s other data centres in Germany, Ireland,
Japan, and the US which use a hybrid of AWS, Google Cloud Platform
and managed colocation data centres.
Approximately 1,000 customers from Australia and New Zealand
will move across to the new data centre from September 2017.
About Zendesk
Zendesk builds software for better customer relationships. It
empowers organisations to improve customer engagement and better
understand their customers. More than 101,000 paid customer
accounts in over 160 countries and territories use Zendesk
products. Based in San Francisco, Zendesk has operations in the
United States, Europe, Asia, Australia, and South America. Learn
more at www.zendesk.com.
Source: Zendesk, Inc.
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for Zendesk, Inc.Tara Ballard, 0415 506
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