athenahealth Marketplace Partners Save Providers Time, Money and Reduce Work Burden
March 29 2017 - 8:00AM
athenahealth, Inc. (NASDAQ:ATHN), a leading provider of
network-enabled services and point-of-care mobile applications for
hospital and ambulatory providers nationwide, continues to grow the
athenahealth® Marketplace to support clients in optimizing care and
achieving peak performance.
Healthcare providers—from small, private practices
to the country’s largest health systems —long for access to
consumer-friendly applications that improve bottom lines, relieve
painful administrative burdens, and ultimately impact patient care.
Whether it be a mobile solution that fills canceled appointments or
a telehealth platform reimagined with the consumer in mind,
athenahealth Marketplace partners are doing their part to help make
the healthcare experience more intuitive and user-friendly.
Launched in 2011, the athenahealth Marketplace is
the shopping destination for providers to access best-in-breed,
third-party health IT solutions, seamlessly integrated into
athenahealth’s core services. Since last year, the number of
offerings available on the Marketplace has doubled to more than 140
with new capabilities ranging from chronic care management to
bundled payments and clinical decision support. All partner
applications can be activated in one week or less.
“The genius of the athena network is that it sits
on an open, highly scalable, API-enabled cloud platform from which
the most innovative technologies can be effortlessly introduced
across our entire provider base. In contrast, marketplaces built on
siloed legacy systems make it that much harder for developers and
providers to connect,” said Jonathan Porter, senior vice-president
of network services at athenahealth. “By partnering with companies
who share our mission of improving the patient journey and wicking
away unnecessary provider work, we are now delivering on the
promise of real performance results.”
athenahealth Marketplace
Partners Drive Resultsi
- Valley Medical Group, an 86-physician
multi-specialty practice in Massachusetts, turned to schedule
automation developer, QueueDr, to help fill
last-minute cancellations. Since early 2016, QueueDr has optimized
Valley Medical’s patient volume: filling an average of over 139
cancellations per month, while saving the practice 16
administrative days of work—time previously spent rebooking
appointments by phone. On the patient side, the average appointment
wait time for those who use QueueDr has been reduced by two
weeks.
- MDCS Dermatology in New York utilizes the practice growth
platform, PatientPop, to help them attract
new patients and increase visibility online through SEO
optimization, online scheduling and reputation development. In
seven months, PatientPop has helped to drive over 39,000 visitors
to the practice’s website, generating over 850 online bookings, 60%
of which were new patients.
- Heritage Hills Family Medicine in Colorado specializes in
family medicine and addiction management services. In 2016, the
practice introduced telemedicine through Hale
Health’s remote care platform. Since launching live video
visits and asynchronous messaging, Hale has helped streamline
communication and improve patient access and satisfaction, thereby
boosting Heritage’s visit volume and driving a 30% increase in
practice revenue.
- Advanced Medical Group (AMG), a Texas-based family medicine
practice, switched to MedXCom’s after-hours
answering service when the practice’s previous live operator raised
its fees while lowering quality of service. Since then, AMG has
reduced service costs by over 50% while increasing the
efficacy of every call. AMG’s physicians can review
patient charts on their smartphone as calls come in, access
recordings of conversations at any time, and write notes that
automatically flow back into the
patient’s chart.
To learn more about athenahealth’s More Disruption
Please (MDP) program, the athenahealth Marketplace, and partnership
opportunities, please
visit www.athenahealth.com/disruption.
About athenahealth,
Inc.athenahealth partners with hospital and ambulatory
clients to drive clinical and financial results. We offer medical
record, revenue cycle, patient engagement, care coordination, and
population health services. We combine insights from our network of
87,000 providers and 85 million patients with deep industry
knowledge and perform administrative work at scale. For more
information, please visit www.athenahealth.com.
About the athenahealth®
Marketplaceathenahealth’s More Disruption
Please (MDP) program partners with entrepreneurs,
providers, and companies to offer innovative solutions
that help health care professionals thrive in the face of
industry change. Visit the athenahealth
Marketplace, the one-stop shopping destination for
providers looking to access MDP partner solutions and get the most
out of each care giving experience. All solutions on
the Marketplace are seamlessly integrated with
athenaNet, athenahealth’s network-enabled
platform that connects
providers nationwide.
Contact Info:Holly
Springathenahealth, Inc.
(Media)media@athenahealth.com617-402-1631
Dana Quattrochiathenahealth, Inc.
(Investors)investorrelations@athenahealth.com617-402-1329
i All results come from the individual Marketplace
partners and have not been independently verified by
athenahealth.
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