Kurt Geiger Selects Manhattan Associates to Power Omni-Channel Retail Growth
March 06 2017 - 8:30AM
Iconic global fashion brand Kurt Geiger has selected Manhattan
Associates, Inc.'s (NASDAQ:MANH) Omni-Channel Solutions
platform as the foundation for a systems transformation that will
advance its global retailing capabilities and support the company’s
growth objectives into the future. With Manhattan’s
industry-leading technology, Kurt Geiger will be able to improve
its service offering across all channels and deliver a more
fulfilling customer experience.
The Manhattan Omni-Channel platform, including its Enterprise
Order Management and Warehouse Management solutions, will provide
Kurt Geiger with powerful order orchestration and execution
capabilities and give customers greater control of when, where and
how they receive goods. The technology will accelerate goods flows
and cut delivery lead times for customers at the same time as
allowing Kurt Geiger to fulfill orders via the most optimal route
to balance service and profitability goals.
Giuseppe Guillot, Logistics & Systems Infrastructure
Director at Kurt Geiger, said: “Manhattan’s vision for future
omni-channel commerce enablement and its expertise in fashion
retailing made this an easy decision for us. As we advance our
omni-channel expertise, our store staff and call center agents will
gain the powerful capability to view and service customer orders
across all selling channels. They will be able to quickly search
using any piece of customer or order information, service customers
across all touch points and fulfill orders with inventory from any
channel—delivering an outstanding customer experience and earning
brand loyalty. Manhattan’s solutions will become the driving force
behind our omni-channel operation and will promote conversions
across every point of commerce and enhance customer lifetime
value.”
Henri Seroux, Senior Vice President, EMEA at Manhattan
Associates, commented: “Customer expectations for 'anytime,
anywhere' order fulfillment are rising sharply. Forward-thinking
retailers like Kurt Geiger choose Manhattan because of our
continuous investment in innovation that keeps them ahead of their
competition in this rapidly changing market. We look forward to
working alongside the Kurt Geiger team on its omni-channel
development program.”
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About Kurt GeigerKurt Geiger first opened in
Britain’s fashion capital on Bond Street, London in 1963. Since the
Sixties Kurt Geiger has not stood still as it continuously evolves
to make covetable footwear and accessories with a unique market
position, pairing aspiration with accessibility. Today Kurt Geiger
is owned by private equity firm Cinven and sells its goods through
70 branded, standalone stores globally, over 170 concessions within
the world’s most prestigious department stores and via a growing
online presence including its digital flagship
www.kurtgeiger.com.
About Manhattan AssociatesManhattan Associates
is a technology leader in supply chain and omni-channel commerce.
We unite information across the enterprise, converging front-end
sales with back-end supply chain execution. Our software, platform
technology and unmatched experience help drive both top-line growth
and bottom-line profitability for our customers.
Manhattan Associates designs, builds and delivers leading edge
cloud and on-premises solutions so that across the store, through
your network or from your fulfillment center, you are ready to reap
the rewards of the omni-channel marketplace. For more information,
please visit www.manh.co.uk.
For more information, please contact:
Gemma Farmer
Neo PR
Tel: +44 (0) 1296 733 867
manhuk@neopr.co.uk
John Bird
Manhattan Associates
Tel: +44 (0) 1189 228071
jbird@manh.com
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