Pitney Bowes (NYSE:PBI), a global technology company that
provides innovative products and solutions to power commerce today
celebrated the two-year anniversary of the Epic Inserting System by
announcing several innovations that will make the company’s first
multi-format inserter even more versatile and user-friendly. Pitney
Bowes is showcasing the latest model of Epic this week at the Messe
in Lucerne, Switzerland during Hunkeler Innovationdays 2017, the
event where the solution was first launched in 2015.
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The Pitney Bowes Epic Inserting System is
engineered to drive a reduction in total cost of ownership for
high-volume mailers. US-based Financial Statement Services and
UK-based Communisis are among the production mail and marketing
services firms who have chosen the solution. (Photo: Business
Wire)
In just two years, Epic has become the company’s flagship
production mail solution, helping Pitney Bowes grow revenue in the
inserter space and strengthen its position as the global market
leader in production mail inserting solutions. The three largest
transactional mail service providers in the world have installed
Epic Inserting Systems and the solution won a Readers’ Choice Top
Product Award from Printing News in the mailing and finishing
category.
With up to 50 percent fewer outsorts and less reconciliation
time compared to other high-speed inserting solutions, clients
leverage Epic’s agility to move swiftly and easily from job to job
and from letters to flats in a single workcell. For clients with
multiple, varied jobs, this provides flexibility and ease of use.
Through its enhanced, fully automated setup, Epic can change
between formats in less time than it takes to load envelopes.
Engineered to drive a reduction in total cost of ownership, the
technology delivers a higher yield per operator for both simple and
complex jobs with significantly reduced, repeatable make-ready
times.
These benefits have led production mail and marketing services
organizations like US-based Financial Statement Services, Inc. and
UK-based Communisis to select Epic. Communisis, one of Europe’s
leading providers of customer communications for major brands,
plans to install two Epic Inserting Systems following Hunkeler
Innovationdays.
“The Epic Inserting System is a key driver of our plans for
growth,” said Tom Webb, Operations Director-Produce at Communisis.
“Epic’s power, speed and efficiency means we can provide a better
customer experience with faster output, improved production and
greater value. We can offer faster turnaround as the automation
makes it easy for us to switch quickly between different jobs and
formats, and we can assure clients of the highest standards of
integrity.”
Client-led innovation and The Epic Changeover
Challenge
“We’re pleased with the results Epic is delivering for our
clients,” said Jason Dies, President, Pitney Bowes Document
Messaging Technologies. “We started the design process for Epic by
truly listening to our clients and understanding their common
challenges. They wanted a solution that would raise productivity
and lower operational costs, while also being easy to operate.
We’ve achieved those goals and we’re confident in Epic’s future
success because we are constantly working with our clients to
refine and strengthen the offering.”
At Hunkeler Innovationdays 2017, Pitney Bowes is demonstrating
Epic’s latest functionality upgrades, including enhanced automated
setup and 60 percent greater flats filling capability. This new
platform will also support dynamic stitching and booklet feeding to
meet client requirements.
To demonstrate Epic’s ease-of-use, Hunkeler attendees are
encouraged to take “The Epic Changeover Challenge” and experience
first-hand how intuitively, quickly and easily anyone can convert
set-ups from letters to flats and process a short-run job.
Other product innovations since Epic’s 2015 launch include:
- Engine Scanning
- Merging Input
- DM Infinity
- Resettable Meter
- Gapping Folder
- Output Area Scan
- Insert Batch Feeding
- Feeder to Feeder Match
- PPM & 14K Flats PPM
- Back Space/White Paper Removal
- Output Linescan
- Manual Handfeed Station
- High Speed Batch Feeding
- Privacy Guard
- Introduction of Epic Select
Leveraging the power of the Industrial Internet
Also new to Epic is the availability of the Pitney Bowes Clarity
Solutions Suite for the Industrial Internet. Clarity is a
SaaS-based offering hosted on GE’s Predix platform that collates,
integrates and organizes data collected from sensors on production
mail machines. Pitney Bowes then helps its clients use the data and
real-time insights to drive predictive analytics and prescriptive
maintenance, optimize operational performance, and improve
outcomes.
From the performance of a specific motor on a single machine to
the productivity benchmarks of leading print and mail operations
around the world, Clarity is designed to provide the client with a
view of their operations and the overall industry on a micro- and
global-level that was never before visible. The insights derived
from Clarity help clients plan and manage production downtime,
resource allocation, investment, productivity, service levels,
capacity management, job scheduling and forecasting.
“With Epic and Clarity, what we’re really delivering is
productivity,” said Dies. “Our industry is measured in tenths of
pennies and fractions of seconds. Our clients are being tasked with
meeting extremely challenging SLAs. Every advantage we can give
them in terms of keeping their machines up and running and managing
workflows as strategically and efficiently as possible can help
their bottom lines. That’s the value we offer with these
solutions.”
Case Study: Epic improves productivity for financial
statements provider FSSI
Specializing in the printing and mailing of financial
statements, healthcare documents and other sensitive information,
FSSI is a business subject to work-level variations. During its
busiest times, the company mails up to 15 million documents each
month.
FSSI needed to improve mailing speed and efficiency to
accommodate the demands of a growing clientele. Many of these
clients are served through same-day service level agreements
requiring that documents be printed, inserted and entered into the
mail stream the same day the print file is received by FSSI.
The company also wanted to reduce downtime. “One of our
requirements was to significantly reduce set-up and reconciliation
times between applications,” said Henry Perez, FSSI Chief Operating
Officer.
Capable of handling up to 270,000 pieces of mail and more than
70 changeovers per day, the Epic Inserting System helped FSSI
process items much more quickly while also reducing the downtime
that occurs between different types of job runs. It accomplishes
this by combining letter and flat insertion capabilities in a
single machine. Automation capabilities allow mailers to quickly
switch between flat and letter jobs, helping to reduce downtime and
improve capacity planning. The Epic inserter’s modular nature also
allows organizations to add further inserting capabilities as work
volumes demand.
The speed and automation of the Epic inserter has helped FSSI
dramatically reduce changeover time between jobs while automating
smaller jobs that would have previously had to have been processed
manually. This has helped FSSI meet stringent SLAs and target new
jobs.
As Perez explained, "If we're running an inserter that's
processing letters then we have to set the machine up in a flats
configuration and a significant volume is needed to make it worth
the changeover time. For a smaller job, it would take more time for
changeover than to actually insert the job. But if we can
changeover in six minutes, it makes sense to do it. With Epic, we
can now automate smaller flats jobs with the confidence that we can
switch back to high speed inserting quickly."
About Pitney Bowes
Pitney Bowes (NYSE: PBI) is a global technology company powering
billions of transactions – physical and digital – in the connected
and borderless world of commerce. Clients around the world,
including 90 percent of the Fortune 500, rely on products,
solutions and services from Pitney Bowes in the areas of customer
information management, location intelligence, customer engagement,
shipping, mailing, and global ecommerce. And with the innovative
Pitney Bowes Commerce Cloud, clients can access the broad range of
Pitney Bowes solutions, analytics, and APIs to drive commerce. For
additional information visit Pitney Bowes, the Craftsmen of
Commerce, at www.pitneybowes.com.
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version on businesswire.com: http://www.businesswire.com/news/home/20170220005212/en/
Pitney Bowes Inc.Brett Cody, 203-351-6079Brett.Cody@pb.com
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