Zendesk Opens Office in India to Help Businesses Build Better Customer Relationships
October 03 2016 - 2:30AM
Business Wire
Already Serving Over 1,700 Customers, the
Company Builds Bengaluru Team and Partners Across India to Fuel
Growth
Zendesk, Inc. (NYSE:ZEN), a company that builds software for
better customer relationships, today announced it is opening an
office in India. Former Hewlett Packard Enterprise executive KT
Prasad has been hired as Country Sales Director to lead a local
team based in Bengaluru. Zendesk has also signed three local
partners to support its growth in India: Cloudcover, Powerupcloud
and Virtuos.
“India has a burgeoning startup sector and a young, connected
consumer population. We're excited to open an office in Bengaluru
to fuel growth in the region,” said Morten Primdahl, co-founder of
Zendesk and keynote speaker at the upcoming TechSparks conference
in Bengaluru. “With a local team now in place, our aim is to help
even more companies grow their business and better relate to their
customers.”
Zendesk’s was founded in 2007 in Copenhagen, with current
headquarters in San Francisco, offices in 11 cities worldwide, and
a global team of more than 1,500 people. Notable customers of
Zendesk include Box, Deckers, Shopify, Latam Airlines, Vimeo and
Trustpilot. In India, Zendesk already has more than 1,700 paid
customer accounts as of the end Q2 2016, growing at a rate of over
40% year over year. Current notable customers in India include Ola,
Shaadi.com, OLX and Pharmeasy.
“Zendesk has a pedigree of scaling with fast growth companies,
and India is an important part of our growth strategy in Asia,”
said Sandie Overtveld, Zendesk vice president of Asia Pacific.
“With our team in Bengaluru, supported by our regional headquarters
in Singapore, we’re looking to continue to build out the team and
grow our business in India under the leadership of KT Prasad.”
Zendesk was built upon a simple idea: Make customer service
software that’s easy to use and accessible to everyone. The company
has expanded on that idea, and now offers a growing family of
products that work together to improve customer relationships, and
can be embedded and extended through an open development
platform.
Exemplifying this, Karan Singh Shekhawat, Vice President of
Operations at Ola, commented: “Customers are the single most
important facet when it comes to achieving Ola’s mission of driving
mobility for a billion Indians. Great customer relationship forms
the heart of all we do at Ola and in that respect, we wanted to
work with an organisation that lives and breathes the same ideals,
which led to our association with Zendesk. They have the ability to
scale, evolve and innovate quickly which is the mantra to succeed
and grow within the market. We wish them good luck in their
endeavors.”
Zendesk has developed a brand that is recognised for its ability
to innovate to stay ahead of trends, and recent product additions
such as Satisfaction Prediction, Advanced Voice, SMS, and Zendesk
Message give organizations even more powerful tools to stay
competitive in the face of constant change.
About Zendesk
Zendesk builds software for better customer relationships. It
empowers organizations to improve customer engagement and better
understand their customers. More than 81,000 paid customer accounts
in 150 countries and territories use Zendesk products. Based in San
Francisco, Zendesk has operations in the United States, Europe,
Asia, Australia, and South America. Learn more at
www.zendesk.com.
Source: Zendesk, Inc.
View source
version on businesswire.com: http://www.businesswire.com/news/home/20161002005040/en/
Zendesk, Inc.Media Contact:Andy Sommer, +44
7724419227asommer@zendesk.comorIndia Contact:Sonali Agarwal, +91
8884997095Zendesk@starsquaredpr.com
Zendesk (NYSE:ZEN)
Historical Stock Chart
From Aug 2024 to Sep 2024
Zendesk (NYSE:ZEN)
Historical Stock Chart
From Sep 2023 to Sep 2024