National Grid Expands Opower's Customer Engagement & Efficiency Program to Entire U.S. Service Territory
March 24 2016 - 9:00AM
Business Wire
More than 5 million customers in New York,
Massachusetts and Rhode Island will get access to Opower-driven
energy insights and tools
National Grid, one of the largest investor-owned utilities in
the world, announced today that it has selected Opower (NYSE: OPWR)
for a multi-year partnership to deliver personalized communications
and energy insights to its residents across New York, Massachusetts
and Rhode Island. The agreement marks a significant expansion of
successful programs in Massachusetts and Rhode Island, and the
addition of nearly 3 million residents in New York who will have
access to online energy insights, including 1.3 million who will
also receive Home Energy Reports for the first time.
“Our partnership with Opower is part of National Grid’s
commitment to providing a modern, 21st century utility experience
to our customers,” said Terry Sobolewski, Chief Customer Officer of
National Grid. “Our customers in Massachusetts and Rhode Island
have saved $100 million on their energy bills with this innovative
program, and we are excited to offer our New York State customers
the tools and resources to do the same. This program also supports
the innovation that we’re driving as part of New York’s Reforming
the Energy Vision (REV) initiative.”
National Grid's partnership with Opower forms a cornerstone of
its blueprint for customer engagement, which leverages the power
and flexibility of Opower’s software platform. National Grid’s
deployments of Energy Efficiency and Digital Engagement tools will
generate more than 33 million personalized customer touchpoints per
year—all designed to help customers better understand their energy
usage and save on their bills.
“We’re thrilled that our program is being expanded across
National Grid’s entire service territory,” said Opower CEO Dan
Yates. “National Grid has long been one of the nation’s most
forward-thinking utilities and a leader in energy efficiency. We’re
pleased to partner with them to deliver a dynamic and informative
experience for their customers across these three states and
contribute to their REV goals in New York.”
National Grid was the first utility on the east coast to deploy
Opower’s Energy Efficiency program for customers in Massachusetts
and Rhode Island. Customers in those states have saved enough
energy to eliminate the carbon dioxide created from powering nearly
48,000 homes for an entire year.
About Opower
Opower (NYSE: OPWR) is an enterprise software company that helps
utilities elevate the customer experience. Energy providers use
Opower's customer engagement platform to deliver proactive, digital
communications that raise customer satisfaction, manage energy
demand, and lower service costs. Opower's software is deployed to
100 utilities worldwide and reaches more than 60 million homes and
businesses. For more information, please visit www.opower.com and
follow us on Twitter at @Opower.
Forward-looking Statements
This release contains forward-looking statements, including
statements regarding benefits from the use of Opower’s solutions.
Any statements in this press release about future expectations,
plans and prospects for Opower represent Opower’s views as of the
date of this press release. These forward-looking statements are
subject to a number of risks, uncertainties and assumptions. While
Opower may elect to update these statements at some point in the
future, Opower specifically disclaims any obligation to do so.
About National Grid
National Grid (LSE: NG; NYSE: NGG) is an electricity and natural
gas delivery company that connects nearly 7 million customers to
vital energy sources through its networks in New York,
Massachusetts and Rhode Island. It is the largest distributor of
natural gas in the Northeast. National Grid also operates the
systems that deliver gas and electricity across Great Britain.
Through its U.S. Connect21 strategy, National Grid is
transforming its electricity and natural gas networks to support
the 21st century digital economy with smarter, cleaner, and more
resilient energy solutions. Connect21 is vital to our communities'
long-term economic and environmental health and aligns with
regulatory initiatives in New York (REV: Reforming the Energy
Vision) and Massachusetts (Grid Modernization).
View source
version on businesswire.com: http://www.businesswire.com/news/home/20160324005321/en/
OpowerAlex Kotran,
330-607-5859alex.kotran@opower.comorNational GridPaula
Haschig, 781-907-1719paula.haschig@nationalgrid.com
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