Interactive Intelligence Celebrates 20th Anniversary
December 18 2014 - 10:00AM
Business Wire
Company shares innovations along its 20-year
road to success
Interactive Intelligence Group Inc. (Nasdaq:ININ), a global
provider of software and services for communications, collaboration
and customer engagement, is celebrating its 20th anniversary.
“Growing from a start-up with two employees in 1994, to a
global, publicly traded company with more than 2,000 employees has
been an amazing journey,” said Interactive Intelligence founder and
CEO Dr. Donald E. Brown. “As part of our 20th anniversary
celebration I want to thank our dedicated and incredibly
hard-working employees, our hundreds of skilled partners, and our
thousands of wonderful customers, especially those who took a
chance on us in the early days.”
Examples of Interactive Intelligence innovations along its
20-year road to success include the following:
- 1997: First Windows-based “all-in-one”
business communications software solution offering PBX, automatic
call distribution, interactive voice response and presence
management.
- 1999: First skills-based routing of
calls, chats and email.
- 2002: First SIP-based IP contact center
software suite.
- 2006: First SIP-based predictive
dialer.
- 2007: First SIP-based multisite
routing.
- 2010: First communications-based
process automation software.
- 2014: First enterprise-grade, next-gen
cloud communications service.
“While we all deserve to celebrate our joint success, I also
want to emphasize that the reason we’re here is because we always
look forward,” Brown said. “I’m especially excited about 2015
because we’re poised to become the leader in the next-gen cloud
communications market. For our customers, that means unprecedented
ease and speed of deployment, along with continuous access to
exciting new features that promise to change the face of customer
service.”
To download the Interactive Intelligence 20th anniversary
infographic, visit:
http://www.inin.com/about/PublishingImages/20_Anniversary_Timeline%20Graphic_FINAL_1014.jpg.
About Interactive Intelligence
Interactive Intelligence Group Inc. (Nasdaq: ININ) is a global
provider of software and services for communications, collaboration
and customer engagement. The company’s 6,000-plus customers
worldwide have benefitted from its cloud and on-premises solutions
for contact center, unified communications, and business process
automation. Interactive Intelligence is among Software Magazine’s
2014 Top 500 Global Software and Service Providers, and has
received a Frost & Sullivan Company of the Year Award for the
last five consecutive years. In addition, Glassdoor honored
Interactive Intelligence for the second year in a row with its 2015
Employees’ Choice Award as one of the Best Places to Work in the
U.S., and Mashable ranked Interactive Intelligence second on its
2014 list of the Seven Best Tech Companies to Work For. The company
was founded in 1994 and employs more than 2,000 people worldwide.
Interactive Intelligence is headquartered in Indianapolis, Indiana
and has offices throughout North America, Latin America, Europe,
Middle East, Africa and Asia Pacific. It can be reached at +1
317.872.3000 or info@inin.com. Visit Interactive Intelligence on
the Web at www.inin.com; on Twitter at www.inin.com/twitter; on
Facebook at www.inin.com/facebook; or on LinkedIn at
www.inin.com/linkedin.
Interactive Intelligence is the owner of the marks INTERACTIVE
INTELLIGENCE, its associated LOGO and numerous other marks. All
other trademarks mentioned in this document are the property of
their respective owners.
ININ-G
Photos/Multimedia Gallery Available:
http://www.businesswire.com/multimedia/home/20141218005494/en/
Interactive IntelligenceChristine Holley, 317-715-8220Senior
Director of Market Communicationschristine.holley@inin.com
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