Frontier Communications Employees in New York Ratify Labor Contract
April 09 2014 - 3:16PM
Business Wire
Employees of Frontier Communications (NASDAQ:FTR) in Monroe, New
York, represented by the International Brotherhood of Electrical
Workers (IBEW) Local 503, recently ratified a customer
service-focused labor agreement with the company, said Debra
Bogdanski, General Manager of Frontier’s Southern Hudson Valley
market.
The employees ratified the agreement on March 27, 2014. Frontier
and union bargaining committees worked together to address issues
that were priorities for both parties: the intense competition in
the telecommunications industry, the challenging economic times,
the importance of hiring and retaining the best employees and
providing competitive wages and benefits.
IBEW Local 503 represents 42 sales and service technicians,
building technicians and network engineering technicians who serve
Frontier customers throughout the greater Monroe area. The ratified
contract expires on January 31, 2017 and will help Frontier remain
competitive and enhance customer service while continuing to
provide solid wages and benefits to its Southern Hudson Valley
based union employees.
"Facing a tough economic and increasingly competitive business
environment, IBEW Local 503 and Frontier worked cooperatively to
reach their respective objectives,” said Bogdanski. “Everyone
recognized that we are all in this together, and the ratification
is a ‘win-win’ outcome for our employees, our customers and our
future."
Both Frontier and Local 503 leadership collaborated on many
operational and economic issues, noted Bogdanski, but the most
important common goal for everyone was putting the customer first.
Citing a true team effort between Local 503 and Frontier, Bogdanski
said that both sides provided some give and take and stayed focused
on customer impact, first and foremost. “We have the best employees
in the industry. I am proud that our employees have our customers’
back and place the customer paramount in all they do. They strive
every day to deliver the highest quality broadband, voice and video
services to residential and business customers throughout the
Southern Hudson Valley as well as across the country,” said
Bogdanski.
With more than 13,650 employees across 27 states, Frontier
serves markets coast to coast, with customers in rural heartland
and metro areas, added Bogdanski. “Frontier is truly an
all-American company, with 100 percent of our workforce based
entirely in the U.S. Frontier has also been named a "Top 100" 2014
Military Friendly Employer®, recognizing our partnerships, support
and robust focus on military hiring.”
To learn more about Frontier’s veteran hiring initiatives, visit
frontier.com/militarysupport.
About Frontier Communications
Frontier Communications Corporation (NASDAQ:FTR) offers
broadband, voice, satellite video, wireless Internet data access,
data security solutions, bundled offerings, specialized bundles for
residential customers, small businesses and home offices and
advanced communications for medium and large businesses in 27
states. Frontier's approximately 13,650 employees are based
entirely in the United States. More information is available
at www.frontier.com.
Frontier CommunicationsPatricia Amendola,
570-631-6013Communications ManagerPatricia.Amendola@ftr.com
Frontier Communications (NASDAQ:FTR)
Historical Stock Chart
From Mar 2024 to Apr 2024
Frontier Communications (NASDAQ:FTR)
Historical Stock Chart
From Apr 2023 to Apr 2024