Datalink Expands Cloud Consulting Services to Support IT Transformation
February 25 2014 - 10:15AM
Business Wire
Service Catalog Development & Other New
Offerings Lay Foundation for IT’s Transition to Service Broker
Role
Datalink (Nasdaq: DTLK), a leading provider of data center
services and solutions, today announced the expansion of its
cloud-related consulting services with a broad cloud service
management practice designed to help IT teams transition from being
technology providers to their new role as IT services
organizations. Datalink consultants can now assist customers with
service catalog development, service delivery workflows, cloud
readiness assessment, overall cloud strategy and related activities
required to make the change, including establishing processes to
align IT services with business units’ needs.
“Moving IT to a service broker role requires a whole new
approach to IT architecture and delivery models. Most IT
organizations lack both the manpower and the expertise to plan and
execute this shift,” said Steve Zipperman, Datalink General Manager
of Advanced Services. “Each of our cloud service management
services is an important building block that not only helps
customers navigate their cloud and IT-as-a-service journeys but
also gets them there faster, with less risk, and with a clear
strategy that links directly to their business objectives.”
Cloud service management services available immediately from
Datalink are:
- Cloud readiness assessment,
including evaluating the customer’s current technology environment
and business needs, identifying the appropriate cloud service
model, and developing a roadmap for implementing the right cloud
and service solutions.
- Cloud strategy and workload
alignment, encompassing an evaluation of application workloads
for cloud computing suitability, analysis of infrastructure impact
and financial feasibility, identification of the best-fit service
provider, and development of an implementation plan.
- Service catalog design and
deployment, providing an evaluation of business requirements
and IT capabilities as well as a deployment plan for creating a
self-service portal enabling business users to submit IT service
requests.
- Service automation and orchestration
planning, laying the groundwork for automated provisioning of
compute, storage, network and operating system resources required
to fulfill requests submitted through the portal without manual
intervention.
- IT process design and
deployment, establishing process manuals, flows, KPIs,
procedures and policies to help IT teams improve operational
efficiency, service delivery and governance in order to meet their
commitments.
Datalink’s expanded cloud service management practice is part of
an Advanced Services suite that also includes data center
transformation and IT resiliency practices. The company’s dedicated
in-house consulting team works closely with the company’s
infrastructure architects and deployment specialists to ensure that
recommendations match technology capabilities, best practices and
the customer’s specific business environment.
Datalink also offers a fully functional cloud demonstration
environment called Datalink on Demand Labs for validating cloud use
cases, plus a full range of other professional services for
architecting and deploying data center technology implementations.
More information on Datalink consulting services is available at
www.datalink.com/cloud-service-management.
About DatalinkA complete data center solutions and
services provider for Fortune 500 and mid-tier enterprises,
Datalink transforms data centers so they become more efficient,
manageable and responsive to changing business needs. Datalink
helps leverage and protect storage, server, and network investments
with a focus on long-term value, offering a full lifecycle of
services, from consulting and design to implementation, management
and support. Datalink solutions span virtualization and
consolidation, data storage and protection, advanced network
infrastructures, business continuity, and cloud enablement. Each
delivers measurable performance gains and maximizes the business
value of IT. For more information, call 800.448.6314 or visit
www.datalink.com
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S&S Public Relations, Inc. for DatalinkMallory Snitker,
847-415-9300msnitker@sspr.com
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