ibex to Sponsor CCW Customer Contact Week 2022
June 16 2022 - 9:00AM
ibex (NASDAQ: IBEX), a leading global provider of business process
outsourcing (BPO) and customer engagement technology solutions,
today announced its sponsorship of Customer Contact Week 2022 at
Caesars Forum, Las Vegas, June 20-23, 2022. In addition, ibex will
host an invitation-only luncheon with CX leaders and influencers on
Wednesday, June 22.
CCW is the world’s largest customer contact
event series, bringing together customer care, CX and contact
center leaders.
“As a leader and innovator in delivering
seamless global omnichannel CX solutions geared for the
digital-first marketplace, we are excited to engage with industry
leaders at Customer Contact Week and share how we enable some of
the world’s premier brands to optimize their customer experience
and drive revenue,” said John Thompson, Global Head of Sales, ibex.
“ibex combines its award-winning Wave X technology platform (2022
Customer Magazine Product of the Year) with an amazing culture and
agent experience to deliver next-level CX solutions to drive
customer satisfaction, retention and loyalty. Simply put, we are
the partner of choice for some of the world’s most recognizable
brands.”
ibex CX experts will be on site to share best practices and the
latest technologies to improve customer interactions, contact
center performance and client outcomes, all while reducing
operating costs.
“In this challenging economic environment, businesses must focus
their spending on efficient operations and look for ways to drive
the most positive impact,” added Thompson. “Now is the time to
improve your CX—or risk losing customers to more nimble and
scalable competitors.”
About CCW Customer Contact WeekStarted in 1999
as Call Center Week, CCW is the world’s largest customer contact
event series. With the balance of conference and expo, CCW is the
place where customer care, CX, and contact center leaders come
together. About
ibexibex delivers innovative business process outsourcing
(BPO), smart digital marketing, online acquisition technology, and
end-to-end customer engagement solutions to help companies acquire,
engage, and retain valuable customers. Today, ibex operates a
global CX delivery center model consisting of 34 operations
facilities around the world, while deploying next-generation
technology to drive superior customer experiences for many of the
world’s leading companies across retail, e-commerce, healthcare,
fintech, utilities and logistics. ibex leverages
its diverse global team of over 30,000 employees together with
industry-leading technology, including its Wave X platform, to
manage nearly 200 million critical customer interactions, adding
over $2.2B in lifetime customer revenue each year and driving a
truly differentiated customer experience. To learn more, visit our
website at ibex.co and connect with us on LinkedIn.
Media Contact:Dan
Burrisibexdaniel.burris@ibex.co
Investor Contact:Daniel
Bellehsenibexdan.bellehsen@ibex.co
A photo accompanying this announcement is available at
https://www.globenewswire.com/NewsRoom/AttachmentNg/91fca63e-4c76-43e1-916e-d0dcc37e5316
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