United Rentals Launches Mobile Website with Smart Phone Interface
September 23 2010 - 10:05AM
Business Wire
United Rentals, Inc. (NYSE: URI) today announced a new mobile
website that provides one-touch access to the world’s largest
equipment rental fleet and customer service team. The mobile
version of unitedrentals.com uses a state-of-the-art smart phone
interface that makes it easy for customers to search for equipment,
request rental quotes, and locate nearby branches via the GPS in
their mobile phones.
Kenneth DeWitt, chief information officer, said, “Mobile
technology is the new frontier of customer service. By investing in
a true, platform-specific interface, we have optimized the user’s
experience on all leading smart phone platforms, including
Blackberry®, iPhone®, Android® and Windows Mobile®. This
compatibility is the best way to harness the capabilities of
today’s smart phones. It ensures that our mobile services are
consistently fast and reliable for customers each time they visit
the site.”
The mobile website is the latest addition to United Rentals’
industry leading bricks-and-clicks customer service infrastructure,
which includes more than 550 branches in North America, a
feature-rich website, and the company’s 24/7 Customer Care Center
at 1-800-UR-RENTS.
Joseph Dixon, vice president of sales, said, “In our business,
customers are often en route between jobsites or in other
situations where laptops are impractical. A contractor may want to
search for equipment based on the site conditions he’s observing
and request a quote on the spot. If he needs to find the closest
branch, the mobile site pinpoints the location on Google Maps™ and
provides driving directions, telephone number and hours of
operation.”
Access to the new United Rentals mobile website is available at
unitedrentals.com via a mobile device.
About United Rentals
United Rentals, Inc. is the largest equipment rental company in
the world, with an integrated network of 554 rental locations in 48
states and 10 Canadian provinces. The company’s approximately 7,400
employees serve construction and industrial customers, utilities,
municipalities, homeowners and others. The company offers for rent
approximately 3,000 classes of equipment with a total original cost
of $3.8 billion. United Rentals is a member of the Standard &
Poor’s MidCap 400 Index and the Russell 2000 Index® and is
headquartered in Greenwich, Conn. Additional information about
United Rentals is available at unitedrentals.com.
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