UnionBank Selects Informatica’s AI-Powered Intelligent MDM Solution to Elevate Customer Experience in the Cloud
January 18 2024 - 9:00AM
Business Wire
Informatica (NYSE: INFA), an enterprise cloud data management
leader, today announced that UnionBank of the Philippines, a
leading universal bank in the Philippines, has chosen to adopt
Informatica’s intelligent Master Data Management (MDM) SaaS as the
bank transitions from an on-premises solution to the cloud as part
of the Bank’s cloud-first digital transformation strategy.
UnionBank has always been the first to embrace technological
innovations including, but not limited to, cloud and AI to empower
its customers. With its acquisition of the Citibank retail banking
business in the country, this vision will shape the banking
experience of more than 12 million customers including over a
million customers acquired from Citi. UnionBank thus needs to
ensure its systems of engagement can reliably provide trustworthy,
near real-time information to improve Know Your Customer (KYC)
initiatives, accelerate customer onboarding and enhance
multi-channel customer engagement, advanced analytics and
regulatory reporting.
With Informatica’s Intelligent MDM and 360 Applications powered
by Informatica’s AI-powered Intelligent Data Management Cloud™
(IDMC) platform, UnionBank is able to build an enterprise-wide
360-degree view of customers, distinguishing unique customers and
their multiple relationships across the bank. This allows UnionBank
to exceed customer expectations and deliver highly personalized
services based on a single real-time source of trusted data. The
bank will also be better able to counter money laundering and fraud
to protect customers while meeting regulatory obligations.
“UnionBank remains committed to serve the Filipino community by
driving technological innovation and adopting best-in-class,
industry-leading solutions to deliver a superior financial services
experience,” said Wilfredo Montino Jr., Chief Data Officer at
UnionBank of the Philippines. “By working with Informatica, we make
trusted customer data more accessible to our users, mastered on a
single AI-driven platform, and leveraging the cloud for scalability
to match the growth of the bank.”
“Informatica is a transformational leader in AI-powered cloud
data management, and UnionBank is a pioneer embracing technological
innovation to empower its customers. We look forward to manifesting
this synergy to help the Philippines’ financial services leaders
like UnionBank to drive financial inclusion and improve customer
experience with trusted data at its center,” commented Steven Seah,
Managing Director for Informatica ASEAN, India and Korea. “The
adoption of Informatica’s industry-leading MDM services, available
natively on the IDMC platform, will enable UnionBank to accelerate
its strategic vision by providing consistent trusted data to
deliver exceptional customer experience to its customers.”
About Informatica:
Informatica (NYSE: INFA), an Enterprise Cloud Data Management
leader, brings data and AI to life by empowering businesses to
realize the transformative power of their most critical assets. We
have created a new category of software, the Informatica
Intelligent Data Management Cloud™ (IDMC). IDMC is an end-to-end
data management platform, powered by CLAIRE® AI, that connects,
manages and unifies data across virtually any multi-cloud or hybrid
system, democratizing data and enabling enterprises to modernize
and advance their business strategies. Customers in more than 100
countries, including 85 of the Fortune 100, rely on Informatica to
drive data-led digital transformation. Informatica. Where data and
AI come to life.
View source
version on businesswire.com: https://www.businesswire.com/news/home/20240118234557/en/
Media Contact: prteam@informatica.com
Informatica (NYSE:INFA)
Historical Stock Chart
From Apr 2024 to May 2024
Informatica (NYSE:INFA)
Historical Stock Chart
From May 2023 to May 2024