BMC Software(R) Delivers Enhanced Application Management Capabilities for PeopleSoft via PATROL(R)
August 23 2004 - 11:00AM
PR Newswire (US)
BMC Software(R) Delivers Enhanced Application Management
Capabilities for PeopleSoft via PATROL(R) PATROL for PeopleSoft 2.0
Offers Root Cause Analysis and End-to-End Response Time Breakdown
HOUSTON, Aug. 23 /PRNewswire-FirstCall/ -- BMC Software, Inc.
(NYSE:BMC), a leading provider of enterprise management solutions,
today announced the availability of PATROL for PeopleSoft 2.0,
which provides an automated and centralized end-to-end PeopleSoft
management solution. It offers improved application performance
management, root-cause analysis and automatic problem resolution to
help companies lower their operating costs. Focusing on the
end-user experience, PATROL for PeopleSoft optimizes resource
utilization and helps improve service levels, enabling continuous
availability of important business processes. "PATROL for
PeopleSoft allows us to monitor and manage our entire distributed
PeopleSoft Financials and HRMS environments," said Shivaji Huttler,
Database & Data Warehouse Manager, City of Boise. "It gives us
a consolidated view of our environment, delivering performance
metrics and availability statistics at a glance. With PATROL, our
PeopleSoft administrators and Help Desk staff can monitor the
overall system activity and resources, thus minimizing downtime and
reducing problem resolution time. We are no longer managing our
critical systems in a reactive manner but by using PATROL we now
tend to be proactive." PATROL for PeopleSoft leverages system
experts by providing a storehouse of system information that less
experienced administrators can easily access and utilize. With its
easy installation, configuration, and cross-platform support,
PATROL for PeopleSoft offers out-of-the box functionality and
requires minimal customization. It allows PeopleSoft administrators
to manage the entire scope of their PeopleSoft environment from a
single location, including PeopleSoft applications, Tuxedo,
databases and the related operating system. The entire environment
is monitored from the end-user's perspective, providing a
centralized, in-depth view into PeopleSoft domains, processes, and
infrastructure. To meet service level agreements and optimize
productivity, PATROL for PeopleSoft monitors and measures
end-to-end response time as well as offers inter-component
breakdown in a multi-tier Internet environment. "PATROL for
PeopleSoft notifies administrators of problems before they affect
the users, helping companies meet their service level agreements
and keeping their business services stable and performing
optimally," said Mary Smars, vice president and general manager,
Distributed Systems Management, BMC Software. "Because business
processes rely on the availability of underlying system components,
PATROL for PeopleSoft monitors the health of PeopleSoft-critical
components, offering early problem detection and notification,
along with problem analysis tools for faster problem resolution."
PATROL for PeopleSoft Delivers Increased Performance and
Availability Using PATROL for PeopleSoft customers can: --
Centrally manage PeopleSoft users, transactions, jobs, SQL requests
and business processes -- Detect, correct and prevent availability
and performance problems before they affect the business service --
Improve service levels and analyze system performance to help make
informed strategic decisions About Application Management BMC
Software's Distributed Management solutions enable IT organizations
to manage what matters at a business service level through
comprehensive solutions for Application, Infrastructure and Service
Management. BMC Software's Application Management solutions put you
in total command of your application environments, regardless of
platform or application. These solutions ensure a consistent and
acceptable user experience, minimize cost of implementation and
operations, improve data accuracy and timeliness and ensure that
applications meet customers' business objectives. About BMC
Software BMC Software, Inc. (NYSE:BMC), is a leading provider of
enterprise management solutions that empower companies to manage
their IT infrastructure from a business perspective. Delivering
Business Service Management, BMC Software solutions span enterprise
systems, applications, databases and service management. Founded in
1980, BMC Software has offices worldwide and fiscal 2004 revenues
of more than $1.4 billion. For more information about BMC Software,
visit http://www.bmc.com/ . BMC Software, the BMC Software logos,
and all other BMC Software product or service names are registered
trademarks or trademarks of BMC Software, Inc. All other trademarks
or registered trademarks belong to their respective companies.
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http://photoarchive.ap.org/ DATASOURCE: BMC Software, Inc. CONTACT:
public relations, Heather Real of BMC Software, Inc.,
+1-713-918-1649, or ; or Julie Redard of Porter Novelli,
+1-617-897-8200, or , for BMC Software, Inc. Web site:
http://www.bmc.com/
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