CUSTOMER SUCCESS: Roundy’s Supermarkets Inc. Depends on BMC Software to Ensure Business Efficiency

Managing the inventory for large grocery companies and other consumer enterprises requires a highly sophisticated IT infrastructure.

To ensure grocery customers in the Midwestern United States can find and buy everything on their list in a single trip, Roundy�s Supermarkets, Inc. turned to BMC Software [NYSE:BMC] and its CONTROL-M enterprise-wide scheduling solution � a move that has strengthened their ability to deliver superior customer service and satisfaction.

�All our processes for inventory supply, billing, financials, as well as analytic reporting and forecasting run on applications spread across mainframe and open systems. Before BMC, it was like one big black hole � we had no visibility into how everything tied together,� said Justin Newby, senior production control analyst at Roundy�s, a large regional grocer in the United States.��With BMC CONTROL-M in place, we have one uniform scheduling environment to manage. We�re able to see what�s happening across the organization at a given point in time, as well as save personnel and IT infrastructure costs. In short, the IT team is better able to manage the efficiency of the entire business.�

Roundy�s owns and operates�152 retail grocery stores and three distribution centers. The advanced production-scheduling capabilities and single point of control afforded by BMC CONTROL-M has enabled Roundy�s to maximize its hardware, software, and staff investments, helping the supermarket keep pace with business growth. Roundy�s currently processes between 2,300 and 2,700 jobs per day � nearly 70 percent more than 10 years ago. Without CONTROL-M, Roundy�s estimates it would need to double the throughput of many of its applications, as well as increase its IT staff, to handle the workload.

In addition, CONTROL-M offers configuration management capabilities that allow Roundy�s to immediately identify, manage and resolve hardware and software changes. The solution�s agentless capabilities also allows Roundy�s to submit and monitor jobs without having to install an agent, providing greater flexibility and control over their environment. Combined with superior stability, CONTROL-M gives Roundy�s a secure, highly available and scalable solution to maintain the continuity of its critical business applications.

BMC�s newest release of CONTROL-M with Workload Lifecycle Management simplifies enterprise job scheduling and improves service to the end-user, while reducing costs. The release further sharpens BMC�s edge over competitors and strengthens its leadership in IT Workload Automation and Business Service Management (BSM).

For more information please visit BMC CONTROL-M. For videos explaining more about CONTROL-M go to BMCtv: http://www.bmctv.com/for-it-professionals.

Business runs on IT. IT runs on BMC Software.

Business thrives when IT runs smarter, faster, and stronger. That�s why the most demanding IT organizations in the world rely on BMC Software across both distributed and mainframe environments. Recognized as the leader in Business Service Management, BMC offers a comprehensive approach and unified platform that helps IT organizations cut cost, reduce risk, and drive business profit. For the four fiscal quarters ended December 31, 2008, BMC revenue was approximately $1.86 billion. Visit www.bmc.com for more information.

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