Accenture Positioned as a Leader in Worldwide Bus. Analytics BPO Services, According to IDC MarketScape 2016 Vendor Assessment
February 08 2017 - 7:57AM
Business Wire
Accenture (NYSE:ACN) is positioned as a leader in business
analytics for business process outsourcing (BPO) services,
according to the recently published “IDC MarketScape: Worldwide
Business Analytics BPO Services 2016 Vendor Assessment.” 1
The report highlights Accenture’s full spectrum of end-to-end
business analytics services and extensive portfolio of analytics
outsourcing services. As a leader, Accenture is recognized for its
long and enduring client relationships and its client-centric
delivery approach.
“Accenture has invested in a range of analytics and automation
technologies – including predictive and prescriptive analytics,
robotic process automation and artificial intelligence – that
combine to enable us to digitize work, execute more quickly and
automate processing,” said Debbie Polishook, group chief executive,
Accenture Operations. “As a result, we’re able to unlock actionable
insights gleaned from the vast amounts of data we manage on behalf
of our clients. This underpins our ability to deliver
‘plug-and-play’ business processes that help our clients achieve
business outcomes. Our placement in this IDC MarketScape report is
a testament to the success of our broader as-a-service
strategy.”
Narendra Mulani, chief analytics officer at Accenture Analytics,
part of Accenture Digital, added: “We believe the full potential of
analytics is only achieved when companies move past Business
Intelligence to embed analytics across every phase of the value
chain. This enables them to uncover new opportunity, employ new
design-led thinking techniques to drive cultural adoption at the
point of decision, and integrate the latest data science and agile
technology platforms to operate at the speed of business. Only then
do they evolve from Business Intelligence and transform outcomes
with the new value multiplier of what we call the Intelligent
Business.”
The IDC MarketScape report assessed the offerings and
capabilities of 11 business analytics BPO vendors and evaluated
them based on a comprehensive and rigorous framework, which
measures for success in two primary categories: current
capabilities and future strategy. The assessment also
included qualitative customer feedback collected in IDC's 2016
IDC Worldwide Business Analytics BPO Services Client Reference
Study which looked at portfolio of offerings, talent/skills,
business acumen, project management, relationship management,
resource allocation, innovation, and reputation.
1 IDC MarketScape: Worldwide Business Analytics BPO
Services 2016 Vendor Assessment, doc#US40405316, November 2016
About Accenture
Accenture is a leading global professional services company,
providing a broad range of services and solutions in strategy,
consulting, digital, technology and operations. Combining unmatched
experience and specialized skills across more than 40 industries
and all business functions – underpinned by the world’s largest
delivery network – Accenture works at the intersection of business
and technology to help clients improve their performance and create
sustainable value for their stakeholders. With more than 394,000
people serving clients in more than 120 countries, Accenture drives
innovation to improve the way the world works and lives. Visit us
at www.accenture.com.
Accenture Analytics, part of Accenture Digital, helps clients to
use analytics and artificial intelligence to drive actionable
insights, at scale. Accenture Analytics applies sophisticated
algorithms, data engineering and visualization to extract business
insights and help clients turn those insights into actions that
drive tangible outcomes – to improve their performance and disrupt
their markets. With deep industry and technical experience,
Accenture Analytics provides services and solutions that include,
but are not limited to: analytics-as-a-service through the
Accenture Insights Platform, continuous intelligent security,
machine learning, and IoT Analytics. For more information, follow
us @ISpeakAnalytics and visit www.accenture.com/analytics.
About IDC MarketScape
IDC MarketScape vendor analysis model is designed to provide an
overview of the competitive fitness of ICT (information and
communications technology) suppliers in a given market. The
research methodology utilizes a rigorous scoring methodology based
on both qualitative and quantitative criteria that results in a
single graphical illustration of each vendor’s position within a
given market. IDC MarketScape provides a clear framework in which
the product and service offerings, capabilities and strategies, and
current and future market success factors of IT and
telecommunications vendors can be meaningfully compared. The
framework also provides technology buyers with a 360-degree
assessment of the strengths and weaknesses of current and
prospective vendors.
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AccentureHannah Unkefer,
415-537-4848hannah.m.unkefer@accenture.com
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