Chorus by ZoomInfo Releases New Generative AI Solution That Eliminates Drafting Follow-Up Emails
September 28 2023 - 10:17AM
Business Wire
More Than 2.3 Million Meeting Summaries
Generated Since Post-Meeting Briefs Was Introduced in May
ZoomInfo (NASDAQ: ZI), the go-to-market platform to find,
acquire, and grow customers, today announced a powerful new
generative AI tool within Chorus, its conversation intelligence
solution, that automatically drafts follow-up emails after
meetings, saving time and effort for revenue teams.
The new generative AI follow-up emails, an extension of
ZoomInfo’s previous work turning meeting transcripts into millions
of actionable post-meeting memos, are part of several new Chorus
features and product highlights aimed at simplifying workflows.
Automated Follow-Up Emails Simplify Communication
ZoomInfo’s latest application of generative AI technology means
that meeting organizers no longer have to sift through extensive
notes and craft follow-up emails to keep projects and people
aligned. Instead, Chorus can automatically convert notes and action
items from the meeting into ready-to-send email drafts, making
post-meeting communication with stakeholders easier and more
efficient.
For example, at the close of a meeting between two companies
discussing a pending deal, Chorus’ generative AI follow-up email
summary would include:
- A simple, customizable email draft addressed to everyone who
attended the meeting
- Details of discussions throughout the call
- A list of next steps for both sides to help bring the deal to a
close
Additionally, integrating Chorus with Zapier enables
straightforward and seamless workflows – known as Zaps – connecting
Chorus with apps such as Confluence, Asana, or Zoho. This
integration helps users centralize their workflow within a single
app and eliminates the need to invest in additional, costly
software.
And with the Chorus app for Slack, users can enter a simple
command to easily publish meeting summaries and follow-ups to any
channel, fostering one-stop collaboration among teams. More than 20
percent of users have already adopted Chorus meeting summaries
within Slack.
Post-Meeting Briefs Enable Sales and Marketing Teams to Focus
on Growing Revenue
Since its introduction in May, Chorus users have relied on the
post-meeting briefs feature to produce more than 2.3 million
generative AI meeting summaries. These briefs have directly
improved efficiency for customers who are no longer burdened by the
cumbersome task of note-taking and identifying important action
items from a call.
“Our entire organization is obsessed with the AI summary that
Chorus offers,” said Kyle Janus, Marketing Operations Manager at
Brandlive. “Instead of re-watching the entire call, we can get an
immediate overview of what was discussed and, most importantly,
what those action items were, which has saved countless hours.
We’re progressing deals forward more quickly and we’re looking like
rockstar note-takers and dedicated client-facing individuals,
whether in sales, marketing, or customer service.”
Enhanced Automatic Speech Recognition Accuracy Optimizes
Decision-Making
Enhancements to Chorus’ automatic speech recognition (ASR)
capabilities mean Chorus can now transcribe calls significantly
faster without sacrificing accuracy. A third-party analysis
performed by speech-to-text platform Rev found Chorus’ ASR
reliability to be approximately 20% more accurate than ZoomInfo’s
competitors.
This means revenue teams using Chorus benefit from enhanced team
performance, maximized revenue potential, improved strategic
decision making, and optimized go-to-market motions.
“These Chorus innovations, powered by generative AI, are
ushering in the next generation of getting deals done,” said
Dominik Facher, Chief Product Officer at ZoomInfo. “Revenue teams
that tap into cutting-edge solutions like Chorus are already
elevating their efficiency and productivity, allowing them to focus
on what’s most important: generating revenue.”
For more information on how ZoomInfo’s products help businesses
go to market, visit zoominfo.com.
About ZoomInfo
ZoomInfo (NASDAQ: ZI) is the trusted go-to-market platform for
businesses to find, acquire, and grow their customers. It delivers
accurate, real-time data, insights, and technology to more than
35,000 companies worldwide. Businesses use ZoomInfo to increase
efficiency, consolidate technology stacks, and align their sales
and marketing teams — all in one platform. ZoomInfo is a recognized
leader in data privacy, with industry-leading GDPR and CCPA
compliance and numerous data security and privacy certifications.
For more information about how ZoomInfo can help businesses grow
their revenue at scale, please visit www.zoominfo.com.
View source
version on businesswire.com: https://www.businesswire.com/news/home/20230928031806/en/
Media Korey O’Brien Communications Manager
pr@zoominfo.com
ZoomInfo Technologies (NASDAQ:ZI)
Historical Stock Chart
From Apr 2024 to May 2024
ZoomInfo Technologies (NASDAQ:ZI)
Historical Stock Chart
From May 2023 to May 2024