Leading Virtual Behavioral Health Provider Talkspace Introduces New Superbills Feature
January 31 2022 - 8:00AM
Business Wire
Superbills Enable Talkspace Users To Access
Invoices Necessary For Insurance And FSA/HSA Reimbursement At The
Click Of A Button
Talkspace (NASDAQ: TALK), today announced a new feature that
will help consumers expedite reimbursement for mental health
services claims. The new feature comes at a time when many
Americans are prioritizing their mental health needs, and health
plans expand their coverage of behavioral health benefits.
“Talkspace’s mission has always been to make quality therapy
accessible to all. We understand that insurance coverage and cost
can be barriers for many,” said Asaf Broide, Talkspace’s VP of
Product & Enterprise Solutions. “By listening to our
customers, we learned that their number one support request was to
gain immediate access to their Superbills in order to submit for
reimbursement to their health plan or FSAs/HSAs.”
This simple update, allowing clients to view and download
Superbills directly from the platform, will improve our users’
experience and allow our members more time to focus on their mental
health and personal growth.
Talkspace offers a broad suite of evidence-based virtual
behavioral health services ranging from self-service tools through
Psychiatry, including the ability for clients to track their own
progress against their personal mental health goals. In a study
published in the Journal of Telemedicine and e-Health, 80% of
patient participants found Talkspace to be as effective or more
effective than traditional therapy. Talkspace also generated
greater satisfaction in terms of its delivery, its accessibility,
and affordability compared to traditional therapy.
Talkspace recently added live chat sessions (to their live audio
and video capability), yet another way for patients to connect with
their licensed therapists, as a result of listening to customer
feedback.
ABOUT TALKSPACE
Talkspace is a leading virtual behavioral healthcare company
enabled by a purpose-built technology platform. As a digital
healthcare company, all care is delivered through an easy-to-use
and encrypted web and mobile platform, consistent with HIPAA and
state regulatory requirements.
Today, the need for care feels more urgent than ever. When
seeking treatment, whether it's psychiatry or adolescent,
individual or couples therapy, Talkspace offers treatment options
for almost every need. With Talkspace, members can send their
dedicated therapists text, video, and voice messages anytime, from
anywhere, and engage in live video sessions.
For more information about Talkspace commercial relationships,
visit https://business.talkspace.com/. To learn more about online
therapy, please visit
https://www.talkspace.com/online-therapy/.
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John Kim, jkim@skdknick.com
Talkspace (NASDAQ:TALK)
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